Netscaler content switching custom discovery pattern

[Sylvain Barret1]

Hello Community, happy new year!

I have searched for recent posts on the topic, without success, and ServiceNow support has replied that we need to develop our own discovery patterns due to the fact that we are using content switching in our load balancers. Most of our LB are using this, so we are extremely limited in terms of service mapping . We are searching our networks to find ressources that could help us creating those patterns, any help, names, cues would be greatly appreciated.

Thanks

[AJ-TechTrek]

Hi @Sylvain Barret1 

As of now OOB is not possible, Refer the below docs and raise a Enhancement request with ServiceNow,

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0727743

Thanks

Ajay

[KK Nayagam1]

@Sylvain Barret1 Any update on your issue ?