only last additional comment in notification

[Goran WitchDoc]

Hi,

Im working on the mail-notifications   to caller when the assignee write something in the "Addition comments"-field. My problem is that when I use the ${comments} it takes all additional comments, both the one I typed and the ones that is typed in before. I just want the last addition comment to go out in the mail to the caller.

How do I do that? 😃

[palmen · Accepted solution]

There is a System Property for this if you wan't to set it default in your instance.

System Properties -> Email

Number of journal entries (Additional comments, Work notes, etc.) included in email notifications (-1 means all).

[Goran WitchDoc]

Ahhh.. sometimes there is an easy way 😃

[Yaraslau]

Try ${comments:1} or ${comments:2} or ...