only last additional comment in notification

[Goran WitchDoc]

Hi,

Im working on the mail-notifications   to caller when the assignee write something in the "Addition comments"-field. My problem is that when I use the ${comments} it takes all additional comments, both the one I typed and the ones that is typed in before. I just want the last addition comment to go out in the mail to the caller.

How do I do that? 😃

[Kalaiarasan Pus]

current.comments.getJournalEntry(1);

[Anurag Tripathi]

You might be using ${comments}   dicectly in the email notification body....but to use current.comments.getJournalEntry(1); you will have to use mail_script and use a query to get the latest comment.

[Goran WitchDoc]

Thanks for the information..

Giving a shoot as a new guy, can I throw in something like this:

<mail_script>

template.print(current.comments.getJournalEntry(1));

</mail_script>

It feels abit to easy, but I'll give it a shoot 😃

[Kalaiarasan Pus]

Yup that is correct Should work well...