OOTB Notification in the Contract Management

Go to solution
MichaelBechtold
Tera Contributor

‎07-26-2022 04:33 AM

Hello together,

we want to use the Contract Module in the future.
There are diffrent Condition Check Definitions in it.

So I want to create a scheduled job, which check the event contract.expiration daily and send a notification.
Are there any OOTB Notificiation for it?

I don´t see any at the moment. How I should create it?
I want to send this notification not only to the contract administration, also another mail. Is it possbile?

 

Thank you in advance.
Michael

0 Helpfuls
  • 1,071 Views
1 ACCEPTED SOLUTION

Go to solution
Martin Ivanov
Giga Sage
Giga Sage

‎07-26-2022 04:40 AM

There is an OOTB notification working with this event. Name: Contract Threshold breached, table: ast_contract

This (as long as I remember) sends 3 notifications, 3 months, 2 months, 1 month before contract expiration.

Please mark Correct and Helpful if my answer helps you resolve your issue. Thanks!
Martin Ivanov
Community Rising Star 2022


Please mark Correct and click the Thumb up if my answer helps you resolve your issue. Thanks!
Martin Ivanov
ServiceNow MVP 2023, 2024

View solution in original post

5 REPLIES 5

Go to solution
MichaelBechtold
Tera Contributor

‎07-26-2022 05:39 AM

Hi @Martin Ivanov ,

I´ve deleted my last answer, becuase your Post with the two attachments didn´t pop up earlier.
Thanks a lot, this should helps me a lot!

0 Helpfuls