Population of field FQDN by Discovery

[Daniel Borkowi1]

Hi community,

does anyone know how the field FQDN in Windows servers is populated by Discovery? We have the issue that Hostname and Domain is populated correctly but not FQDN. For our Windows Servers it only contains the Hostname although both other fields are correct and also the entries in related list "DNS Names for CIs" are correct. 

Thank you in advance.

Greets,

Daniel

[Alberto Consonn]

Hi Daniel,

you have to check the following sys_properties glide.discovery.fqdn.regex

Please refer to the following official documentation:

Discovery properties

Hope this will fit your need!

If I have answered your question, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.

Thank you

Cheers
Alberto

[Daniel Borkowi1]

Hi Alberto,

thanks but that's not the answer. This regex is only responsible for filling the fields "Host name" and "DNS domain". This works fine. But the searched field is "Fully qualified domain name"

[DaveHertel]

Hi Daniel --  Have you checked the MID servers to verify that they can resolve FQDN for the servers?  Its possible the DNS settings on the MID server need adjustment so that the MID can correctly resolve hostnames.  I haven't looked at the pattern/probes for this lately, but 1st thing I'd check is the MID server setup...

Does that help?

[Daniel Borkowi1]

Hi Dave,

thanks for your support, but DNS is fine. Also the other fields (name and domain) are filled proper.