Prerequisites for discovery

sona12
Giga Contributor

Hello,

Please help!

We are setting up discovery and CMDB for our client, they wish to know which classes are discovered by snow and the attributes. Can someone please guide here

 

Suppose I shared these classes will they all be discovered by ITOM??

Attributes also will be discovered??any OOTB attributes which are discovered by discovery??find_real_file.png

1 ACCEPTED SOLUTION

DilipKumar DJ
Kilo Guru

Hi Sona,

 

Go to ServiceNow CI Class Manager ( from menu) and you will find all the classes and attributes included in CMDB.  While most of the technical attributes will be discovered, Attributes which are functional like group, owner etc will not be discovered

View solution in original post

6 REPLIES 6

Thanks correct. You can go to "Added" section in Attributes of Class Manager and add them easily.

Rahul Priyadars
Giga Sage
Giga Sage

You need to go class by class what attributes and relationships will be discovered. as a part of Configuration management Process design list those CLasses first and then see what attributes Discovery Tool will give.

 

For example Windows Server Discovery gives -https://docs.servicenow.com/bundle/paris-it-operations-management/page/product/discovery/reference/r_DataCollDiscoWindowsComputers.html

There is no one click way which tells which attribute is discovered for which all classes.

Above is an example reference.

Hope this helps.