Pricing information from AWS to ServiceNow

iztsachin
Tera Expert

We have integrated with AWS for cloud management. We want to bring the pricing information from AWS and AZURE to ServiceNow.

We do not see listed procedure to do so. We see that the Billing and Usage information is made available (thorough integration) in ServiceNow.

Does ServiceNow Cloud plugin supports to bring pricing information from AWS/Azure to ServiceNow? Has anyone tried/go it?

Thanks, Sachin

1 ACCEPTED SOLUTION

iztsachin
Tera Expert

Here is the response from ServiceNow Support:



The pricing information is not pulled for Cloud Management catalog item creation.



Below is the information collected by Discovery on an AWS for Istanbul


https://docs.servicenow.com/bundle/istanbul-it-operations-management/page/product/discovery/referenc...



Below is the information collected from AWS and Azure for Jakarta


https://docs.servicenow.com/bundle/jakarta-it-operations-management/page/product/discovery/concept/c...



Thanks,


Sachin Salvi


View solution in original post

3 REPLIES 3

VivekSattanatha
Mega Sage

Hi Sachin,



I have seen people brought billing information from Azure but not sure about in AWS. To setup in Azure, the below video might help



Getting Started with Azure and Cloud Management



Regards,


Vivek



Based on the impact hit like, helpful or correct


Thanks, Vivek, as said in my query, we know that billing information is brought from AWS/Azure to ServiceNow.



My question was with respect to pricing information.


So say if I'm requesting an 4 core instance then I'm charged say 20$ - similarly, for 8 core the charges may be 40 $.


I want to show this cost to the end user - so they are aware how they will be charged back.



Rgds/Sachin


iztsachin
Tera Expert

Here is the response from ServiceNow Support:



The pricing information is not pulled for Cloud Management catalog item creation.



Below is the information collected by Discovery on an AWS for Istanbul


https://docs.servicenow.com/bundle/istanbul-it-operations-management/page/product/discovery/referenc...



Below is the information collected from AWS and Azure for Jakarta


https://docs.servicenow.com/bundle/jakarta-it-operations-management/page/product/discovery/concept/c...



Thanks,


Sachin Salvi