Hello Everyone, Would just like to check with you guys if ServiceNow can discover "Automatic Transfer Switch" using. I did try to check for the table (cmdb_ci_ats_power_eq) in the SNMP classifier, but unfortunately the drop down menu doesn't show up ...
Why is the Mid Server Service Account is still being used for scanning the Windows Server Discovery evebn after disabling the account. We recently installed new Mid servers and the MID Server Service Account was getting locked out and found that svcs...
Hello everyone, We are setting up ACC. Mid server been installed and validated on linux server. We have two mid servers as of now. While trying to install the agent it ask for API key. Which we get from mid web server api key. Ideally it should h...
How to discover monitor in discovery?
Hello , we have events coming with node is name with FQDN or Short name like adc.ap.com or just adc.But in CMDB we have CI names with shortname , without fqdn.In the event rules , we have created a regex to strip the FQDN and mapped to a variable u_...
Dear community,I created a discovery extension that is working fine (check wether or not a win server has NFS services installed, and filling a custom field ((added in cmdb_ci_server )). It was working file in DEV & TST, but I made some mix/mess when...
Hi Team,Please comment on below pointsWhich phases can be viewed under Discovery log tab?Select all that applya. Identificationb. Explorationc. Scanningd. Probes and portse. Classification
Hello Community,I have a question regarding Nutanix Discovery:We have setup the configuration like in documentation described.https://www.servicenow.com/docs/bundle/vancouver-it-operations-management/page/product/service-mapping/reference/nutanix-pa...
I've got a curious problem with a service mapping activity. I've pretty much followed the Advanced Sim Course for Service Mapping to double-check my work and I can't for the life of me figure out what's going on.I have essentially created a custom ap...
Hi All, I am trying to connect to Oracle DB using JDBC from Data source to pull data from the DB. But I get the error as "'Cannot invoke "java.util.Map.keySet()" because "this.fImportSourceFields" is null' "after load and in ECC Queue i get this er...
Hello Everyone, Hope you are doing good. I am trying to configure push connector for events integration. When I am trying this in API Explorer, its not working as expected. Below are my configurationsCreated a push connector URL Parameter: https://...
Hi All,I want to set the threshold for "acc" in detail.In acc.yml, the CPU usage of "acc" itself is managed in percentage units.If the threshold is set to 5% and the OS's CPU usage is 95%, it could cause a failure in the OS.Can I configure it so that...
Hello wide team! Accordingly to docs, using winrm (TCP 5985 ) or winrms (TCP 5986) requires only one port opening, right?(ICMP Ping mandatory or not?)So no TCP/135?no WINS (legacy I confess)no NETBIOS (legacy I confess) Including in Shazaam? Many th...
Hi Everyone,Would just like to ask if there is an ability to get the list of installed software in a Citrix Workspace VDI to input in the Software Installations table. I did see there is a Citrix Connector but it looks like it is only for ITSM. Does ...
Hello Team,I'm new the ITOM process, I would like to know what are the pre requests to build a ServiceNow Mid Server.
