Hi Team , We have integrated Service now with one of the automation tool, during incident creation through automation when the CI is not found in CMDB table it currently creates the new Ghost CI record in the CMDB table , We need to build a solution ...
コミュニティ参加者の皆さま お世話になっております。 Discovery機能の利用におけるMIDサーバパラメータの活用方法に関してご質問をさせていただきたいです。下記5種類のMIDサーバパラメータをデフォルト値から変更し、活用されている方はいらっしゃいますか？もしいらっしゃる場合は、どのような課題を解決するためにどのパラメータをどう変更された等のユースケースを可能な範囲でご教示いただけませんでしょうか。＃Servicenow公式ドキュメントから読み解くことが難しい各パラメータの活用ユースケースを...
I am working on manually mapping application services within our CMDB since Service Mapping is not currently deployed in our instance. Our application services are currently stored in the cmdb_ci_service_auto table, and we want to ensure proper CI As...
Task: Create iTunes Discovery Pattern (Part 2) - FailedI am attaching the screenshot of the step first step is giving me data including "itunes"and in second step no matter what i try, what filter i use i am getting blank record please help.I tried e...
On May of 2024, we completed the Probe To Pattern Migration in all our instances (Dev, Test, Prod - All Vancouver). We clearly recall doing all the necessary migration steps, because we have Jira Stories associated with this work, and screenshots of...
I know we can send out sms to users/groups , but I have a requirement that we need the receivers of the SMS to all be in a group together so they can stay in that group and talk to each other. Is there a way to implement this?
Hi everyone!Currently I'm using the new CSDM Life cycle fields along with the legacy fields in Washington version. We have multiple Catalog Items for requesting physical devices wherein it creates or updates a CI record then tagging it to an existing...
Hi All, Got the error Post-sensor script "Network Devices - Post Sensor" failed due to: TypeError: Cannot convert null to an object.when we ran the network discovery for one of the subnet, please guide me how to fix it.
Hello team, I want to what are the attributes that will be discovered when we enable cloud discovery on following cloud providers (Azure, AWS, GCP). Please let me know. #ServiceNow#GCP#AZURE#aws#community
Hello I see this message for a MID serverReported MID Server version 'washington-__patch4b-08-2021_1058' differs from instance version 'washington-patch10b-10-220_1502' though they are compatible. Upgrade is recommended. More Info The hyper links tak...
We are getting notification from IT Security team that have detected failed authentication attempts from MID server. We are running VCenter Discovery to get all the VMWare components. We have added the ESX Server IP addresses to the "Global IP Exclus...
Hi All,I have created a custom form where the grand total should be calculated based on the values entered in the fields. I have implemented a Business Rule that updates the grand total after saving the form, and it is working fine. However, the issu...
I have few query for Service Mapping Implementation-Q1 - Can we create a single map for our On-premises devices and cloud infra device ? If Yes, how we can do it ?Q2. Can we create a map for an application which uses separate device from separate inf...
We are using ITOM Visibility on San Diego and pulling in data through third party integrations that include Cisco firewall appliances like the 5585 series that creates virtual firewalls. I see that there are dedicated cluster setups for Fortinet and ...
We are receiving Failed Exploring CI Pattern, Pattern name: F5 Load Balancer SSH during a quick discovery of F5 big ip . The logs shows
