Hi.We have a number of Discovery schedules targeting /16 networks. From this networks, we've been asked to exclude any IP that ends with .0 or .255.Can this be done via some configuration or is the only way of doing this splitting the network in /24 ...
We have configured Meraki integration with CMDB using Service Graph connector.x_caci_sg_meraki_merakidevices table device names are showing device names properly, however in CMDB few device MAC address is getting displayed under device name, any sugg...
we have 434K records to download from ServiceNow CMDB and we have csv export limit is 80K,In first attempt we have downloaded 80K records and in second attempt we have tried to download from 80001 to 160K but it has downloaded again first 80K records...
Linux server is getting classified as IP Router via discovery as SNMP is enabled on Linux server, I tried decreasing priority of Linux classification than SNMP. Also tried creating identifier for Linux server with priority as 99 and snmp router it ...
Hi all,How Can I make default options enable for all service maps i.e. incident and problem map indicators.But When I unable for a particular map it is visible only for that map but I need for all maps.please find the image Thanks All
Hi All,I am new To service mapping .I just installed the plugin and working on it.Now I want to know to make the inident,problem created for particular service needs be visible in the map below.how it is showing change as by default.
How do you create a report that shows published knowledge base articles where the original article version was created on a certain date or within a certain set of dates? I have been trying to do this using the kn_knowledge table but the system will...
Hi All, Did anyone integrate BMC Control-M with the Event Management module in ServiceNow? Other than email, and SNMP what are the recommended approaches to create this integration with Event Management? I understand there is another option to develo...
Hello Everyone, I am getting "XX.XX.XX.XX is a broadcast address. Aborting discovery".Does anyone face this error? Any work around? any help much appreciated. Thanks,Sudhakar
We have seen the wrong ESX Server mapped to the Windows Server. Kindly let us know . How this Virtualized by works . How it run and mapped in cmdb_rel_ci table. On the below the Child is getting mapped with Parent one. It is suppose to be vgos18...
All, Looking for some insight / suggestions on dealing with Discovery of Non-Persistent Application Servers. Hosted in our VMWare Environment. Throughout the course of a day / week / month we spin up -> tear down and spin up non-persistent Applicat...
I am trying to do a top-down, traffic-based map for an application with type of TCP Endpoint. All traffic and ML system properties look to be set correctly; the respective load balancer and servers all discover without issue; the cmdb_tcp and the cmd...
Hello everyone, I have a requirement to configure Impact calculations. Can anyone please let me know how impact calculations are configured in ServiceNow? Any quick help is much appreciated. Thanks,Pranita Bahuguni
HI, In cmdb dashboard i am able to find duplicate records for different CMDB classes but i have around 5000 duplicate records So, i want to create a schedule jo to Remediate all CI's at once Is there any recommendations or tips ??
As I understand OOB data retention for the alerts table is 90 days after the alert is closed. I would like to increase that data retention for that to something like 180 days for our use case. I do understand the recommendation is to keep it 90 days ...
