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Issue during changing type from Duration type to choice type

I had to change the type for one field from duration to choice .We can not change directly the type from duration to choice .So i created one temporary field and stored existing data in that field .Then created a new update set.After that  i deleted ...

_bhishek by Tera Guru
  • 2425 Views
  • 10 replies
  • 0 helpfuls

SQL Query via MID SERVER

Hi everyone, I have an SQL query that is taking a long time to return the result of the query via DataSource. The volume of data that the query retrieves is large, around 900 thousand rows.However, when testing the query on SQL Server, it runs with a...

johngomes by Tera Contributor
  • 995 Views
  • 1 replies
  • 0 helpfuls

Resolved! MID Server

Hello Everyone,Can anyone tell me, why we create a service account when installing a MID Server on any Host?We create a "Service Account" on the host machine and assign it the   "Log as an service" permission.My question is: why exactly are we creati...

ChittiS by Tera Guru
  • 2055 Views
  • 5 replies
  • 2 helpfuls

Resolved! Duration type fields to Dropdown type field type

I have duration type field available in Business application table .I want to make that field dropdown with specific values like 1day,2 day,3 day etc. I can not directly change type from Duration to Dropdown. I don't want to change column name ,if we...

_bhishek by Tera Guru
  • 1479 Views
  • 6 replies
  • 0 helpfuls

Service Tree display was blocked.Services count exceeds the limit

While viewing any Service Map the error "Services tree display was blocked: Services count exceeds the limit. Can be tuned from properties of current plugin (Service Mapping or Event Management)" pops up. We did have  7,011 Application Services. Simp...

Service Tree error.jpg
gernst by Tera Contributor
  • 737 Views
  • 1 replies
  • 0 helpfuls

Lab instance issue

Unable to login to lab instance I have username and password but still it is giving error as invalid username and password. 

test200 by Tera Contributor
  • 1351 Views
  • 3 replies
  • 1 helpfuls

Resolved! Anyone able to fetch 'Assigned to' attribute using ACC-V

Hi All, Anyone able to fetch 'Assigned to' attribute using ACC-V approach? I see that this feature has been made available and it requres system property to be enabled plus local admin access for the user on the system where agent is deployed. Would ...

pratik0306 by Tera Guru
  • 3165 Views
  • 10 replies
  • 2 helpfuls

Reporting - Direct link URL to incident

Hello,In ServiceNow reporting, in the Incident table, I know I can choose a collumn named SYS ID (inc_sys_id), which together with https://xxx.service-now.com/task.do?sys_id=<Sys id of the Incident>,can create a direct link to that Incident.My questi...

emersonmede by Mega Contributor
  • 1221 Views
  • 1 replies
  • 1 helpfuls