Processing duration field on Event

[priyankapalaska]

when i open events there is a field name "Processing Duration". what it is for and how it populates time?

[Harish KM]

The Processing duration field gives you the time taken to process ypur event..it displays the value in milliseconds

[Harish KM]

Link : Event logs

[priyankapalaska]

Hi Harish

Thanks for instant reply.

But what it processes?

I have created a workflow event for Knowledge base. and it takes about 213,622 ms to process. which is too long. Plz help to understand

[Harish KM · Accepted solution]

In this link :http://wiki.servicenow.com/index.php?title=Logs_and_Queues_Best_Practices#gsc.tab=0

section 7 tells you why your event takes long time to process