I would like to know how long a closed alert exists in the em_alert table before it is removed (I think 12 months, but I am not sure), how it is removed (business rule, scheduled job?) and if it is possible to change the time it takes before an alert...
Discovery is updating details for the CIs front and back while discovering IP address. We have unchecked DNS or NetBIOS is trusted host name source property but still having the issue.What can we do to resolve this issue. Attached is a screenshot of ...
Hello all, We are having issue with Linux servers auto upgrade. Our server doesn’t get auto upgrade during patching and version upgrades. Can annyone advise on this? Thank You in advance!
HI folks, Hope you can assist me on this query. We have Azure and Kubernetes discovery running. We discovery aks clusters as expected however the cluster names got populated slightly different from the actual name in Azure for example: name in Azure...
In Service mapping, while creating patterns for connection section, When i click run command button its not responding and output doesn't generate. But it was working earlier and i built the connection in the service map. Below it was working earli...
I have a service map in which a Configuration Item (CI) is integrated, and alerts are mapped to it. Incidents are generated for these alerts based on the CI. However, for some of these alerts, I only want incidents to be created without indicating an...
Hello everyone, Does anyone have any insight or documentation to discover different types of Nexus Dashboard switches?It appears that they don't support SNMP (per our network support person).Nexus Dashboard (ND) has 3 features. Insights (NDi) Orchest...
Looking on how can we discover VPN Connections within devices
I am working on cleaning up CI correctness and have run into an issue. On the CMDB Health Dashboard, the Correctness widget says, "One or more jobs failed". Clicking the "i" icon, I see "Staleness evaluation status" is "max_failures". When I select t...
I need to create the SOP for Tag Governance policies I want to create and enforce tag policies for database instances and servers to ensure correct tagging for populating application services. Proper tags will help in better management and mapping of...
I want to change the session time-out values in my instance. How do I achieve that?
Olá, estou com um problema e preciso de ajuda: Exception occurred while executing operation Kubernetes Get Call. Custom operation Failed to run script due to the following error: JAVASCRIPT_CODE_FAILURE: com.snc.sw.exception.CommandFailureException: ...
While trying to run horizontal discovery of a windows CI, as checked in logs, discovery is getting failed at stage "Check For Output Payload Errors" As per the error message operation is getting aborted due to Business Rule. However same business rul...
W are facing issue with Host level SQL DB discovery Issue , and the pattern error shows "Root\Microsoft\SqlServer\ComputerManagement14 and query: SELECT PropertyStrVal,PropertyNumVal,PropertyName,InstanceName FROM ServerNetworkProtocolProperty WHERE ...
Hi All... long time reader, first time poster. I need some guidance in regards to the best approach/practice for updating the value of an existing key/value pair in the Additional Info field of an Alert (em_alert) record and inserting a new key/value...
