How are we creating service map for Paas/Saas based application
How are we creating service map for Paas/Saas based application or 3rd party cloud, not directly reachable by MID server?? are we creating this as Generic CI?
Forum Posts
Resolved! ITOM Licensing for VMWare Virtual Machine Instance
Some questions on this forum and even a Knowledge article on ServiceNow indicate that ITOM SU Licensing is based on nodes, which is performed on the Server (cmdb_ci_server) table. Why is it then that when i run disvocery on my VMWare Virtual Machine ...
Resolved! Event Rule Threshold - False positives from 'Simulate event processing'
I have created two rules for CPU utilization, one that creates a Warning severity alert for > 80 %, and one that creates a Critical severity alert for > 95%. I put the 95% at order 150 so it would check for that first, then the 80% at order 200.When...
Event Management - Flood control of Events from a event source.
Sometimes there is flood of events from a event source which is leading to creation of 10K+ alerts and due to alert correlation rules all the alerts are getting grouped and only one incident record is getting created.What configuration can be done in...
delete mid server from services
I am getting the following error while uninstalling the mid server from the cmd. wrapperm | The mid server user 002 service is not installed - The specified service does not exist as an installed service. but in Services, I can see the "mid server u...
Resolved! Elasticsearch Connector Term filters - class.java.util error
We are configuring Health Log Analytics on a Yokohama instance. One of our sources is Elasticsearch and we are using the OOB pull connectors. We have been able to connect and pull logs successfully, but now we are trying to set the 'Term filters' fie...
Certificate Management - Azure SAML Certificates (Yokohama now)
Has anyone successfully used Certificate Management (Workspace) to manage Azure's 'Enterprise Applications' SAML Certificates?We are able to bring in the SSL certificate for the site but not the SAML certificates. See image.
Integrate azure monitor with OAuth authentication in servicenow
I want to integrate azure monitor with OAuth authentication in servicenow and I am following the product document which is: https://www.servicenow.com/docs/bundle/yokohama-it-operations-management/page/product/event-management/task/azure-events-auth...
Processing of Open Telemetry Data in NOW for ITOM Event Management
Hello Community, I am reaching out to you to seek a suggestion on processing of Open Telemetry Data in NOW.My Org has a good implementation of ITOM Event Management and have many Monitoring/Observability solution integrated.As ServiceNow cannot proce...
How to include related list table field in email notification
I am working on email notification.I have a requirement to include a fields which is in related list table.
Handling OpenSSL Vulnerability in ServiceNow ACC
Question on the critical vulnerability in the ServiceNow Agent Client Collector (ACC) related to its use of an outdated OpenSSL version (1.0.2zg). We are currently on ACC version 3.4.0, and I’ve seen that version 3.5.0 still embeds this older OpenSSL...
Unable to opy from Ebook
Hello,I hope you are doing great,I am reading an ebook of a course in servicenow university, but I can't copy from it : does someone know how to do, to be able to copy from it ? I tried to deactivate javascript on the browser , but the whole ebook d...
Bringing in server to VM relationship from cloud into cmd
We are looking at Azure cloud discovery to bring in Servers to VM relationship into CMDB and keep it updated real time. Are these the pre-requisites:1. The 1st Cloud discovery schedule should be setup for pattern based discovery.2. This will bring in...
Resolved! GRC
Hello,I hope you all are doing great,I heard about GRC concepts in servicenow, and I want to learn it from beginner to advanced, but when I searched about it I found many courses and I didn't know from where to start : can someone please suggest me a...
Adding HPE Proliant 380 Mid Server on Premise to ServiceNow network
Hello Community! I have been tasked to work with my IT Networking associates in establishing HPE ProLiant380 gen 11 Mid Server established to connect on-premise with the Internal ServiceNow Application. Has anyone worked on this or be able to share t...
