Product model creation from discovery

Ravindra Duggi1
Tera Contributor

Discovery creating new Hardware/software models,few duplicates.

    1)how these models are creating (in discovery which probe/sensor)

 

      2)How will the discovery identify the existing product model while creating any asset ?

1 ACCEPTED SOLUTION

jake_mckenna
ServiceNow Employee
ServiceNow Employee

Look for Sensors that contain keywords in the script such as MakeAndModelJS. I can tell you that is where most of the sensors are going to send information to build out the models that Discovery uses. If you dive into this   script include you will be able to see more the of the logic that is used in the process of creating models.



The key items are the usage of the Manufacturer and model name combo. If Discovery does not find a 1:1 match in the system already it will create a new model.


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1 REPLY 1

jake_mckenna
ServiceNow Employee
ServiceNow Employee

Look for Sensors that contain keywords in the script such as MakeAndModelJS. I can tell you that is where most of the sensors are going to send information to build out the models that Discovery uses. If you dive into this   script include you will be able to see more the of the logic that is used in the process of creating models.



The key items are the usage of the Manufacturer and model name combo. If Discovery does not find a 1:1 match in the system already it will create a new model.