Q&A: How a Healthy CMDB helps you deliver great service quality ?

[clarkembers]

Hi  Mark Manders 

i am not bot
i am trying questions please answer this question

[clarkembers]

Identify services outages more quickly" seems to be more related to a monitoring tool than CMDB, isn't it? But for sure with the CMDB the impact of the issue can be more quickly assessed ?

[Maik Skoddow]

Hi @clarkembers 

it's still weir why you ask such context-less questions, which are coming from other sources. For example there was a webinar in 2019 regarding that topic and there is a Community article with exact that headline and in this article everything is answered: https://www.servicenow.com/community/itom-articles/webinar-q-a-how-a-healthy-cmdb-helps-you-deliver-...