Queries on Install status and Operational status in CMDB

[Ashi1]

Hello Experts,

As I'm new to ITOM Module, I need help to understand when to use these values or what exactly they define.

I tried adding a few pointers for install status. I'm not sure if these are the correct details.

Need your assistance to update or help me on the Hint Column.

Any help will be appreciated.

Element	Label	Hint
Operational_status	Being Decommissioned
Operational_status	DR Standby
Operational_status	In Development
Operational_status	Non-Operational
Operational_status	Operational
Operational_status	Ready
Operational_status	Repair in Progress
Operational_status	Retired

Element	Label	Hint
install_status	Absent	CIs are set to this state by Discovery when a previously present CI was discovered to be absent
install_status	Implementing
install_status	In Maintenance	When CI is currently not workig and is in under Maintanance
install_status	In Production
install_status	In Stock	CI Exist but not installed
install_status	Installed	Once CI is in installed status
install_status	On Order
install_status	Pending Install	Pending for Installation
install_status	Pending Repair
install_status	Pilot
install_status	Retired	after CI has retired
install_status	Stolen
install_status	Under Evaluation

Regards,

Ashi

[Vishal Savajia1]

CMDB CI Lifecycle Management (legacy) | ServiceNow Docs

Why do we use operational_status and install_status fields in ServiceNow CMDB? - Now Platform - Ques...

https://community.servicenow.com/community?id=community_question&sys_id=2087be71dbddbbc823f4a345ca961912