Hi, AWS Cloud discovery is giving below error Pattern: Amazon AWS Datacenter discovery Step: Get AWS regions Error: Exception occurred while executing operation Cloud REST - add response to context. Custom operation Failed to run script due to the fo...
Has anyone configured a away to have the state of the cloud VM change the operational status of the VM in the CMDB? I want that if the cloud VM is in any state, other than running, it changes the operational status of the VM in the CMDB to non-operat...
Hi, Discovery is failing on some Windows servers with the error below: - Test Credentials works fine on the target box.- Also saw the exact error described on KB0781997, and made the suggested change but that didn't help. Error: error="Command [snc...
I developed a Horizontal Discovery Pattern in Kingston that worked wonderfully. After upgrading to London, it now fails. I'm noticing a new step in the Payload Processing called "Identification Engine Payload Sanitization". This step seems to remov...
Hi all, Can anyone please let me know when we run cloud discovery(AWS, Azure, GCP), in which all tables data gets stored? I know for hardware related data its gets stored in usual tables but the specific cloud related data tables is what i am looking...
Hi all, i have a requirement, i have 1 group. if the user related to that group i need to skip the approval other wise i need to send the approval for requested manager?
Hi, I do have requirement to keep the secondary alerts in OPEN state even after Primary alerts gets closed. Need to see if the secondary alert is also closed by the clear alert or not. By default, one option available but it is specific to Rule-based...
Hello All, Is it possible to exclude one class (cmdb_ci_patches) form checking duplictaes? I have checked CI Class manager and under Health Inclusion rules sys_class_nameINSTANCEOFcmdb_ci_appl^ORsys_class_nameINSTANCEOFcmdb_ci_batch_job^ORsys_clas...
Hi all, What's the best way to discover Riverbed devices? I can get them into the CMDB but the serial number isn't populated. Has ServiceNow added native support yet?
Can I use "system import sets" to update existing records? I would like to update my ServiceNow CI by importing an edited Excel for a record already registered in ServiceNow. Thank you for your cooperation.
Hi Community , we are preforming Agent client collector discover to discover windows machine . i have installed one agent in the windows machine host the status is up ,but its unable to collect the data below is the screenshot for reference . when i...
Good day all, It is possible to setup a ACR Admin user with out multi-factor authentication? The reason for my question is that we are a global operation and I need to setup an account for ACR in the event of SSO failure, but we do not want link the...
i have created Alert Management rule to trigger incident whenever condition matches. subflow is attached in Alert Management rule. Above subflow works fine in flow designer test but fails in Alert Management rule. main problem is alert is not populat...
Not able to select user record from above action 2 it is showing readonly.
I was informed that there are Certificates that are being issued for Azure and we need a way to discover them and set up renewal tasks so that we do not miss an expiring certificate. I am curious if there is any documentation for setting this up? We...
