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Integration Hub ETL - All CIs are not being updated

To Implement Generic API, we have tried to use Integration Hub ETL to update CMDB data.  We have used the endpoints - CMDB data Ingestion API and Import Set API.  After implementing all the required steps( ETL record and right mappings, data source )...

Hari Priya3 by Tera Contributor
  • 1145 Views
  • 3 replies
  • 0 helpfuls

Resolved! IRE rules and logs

Greeting, We discovered multiple error in the Identification logs. I'm pretty sure I do not have the rules, data source and/or definitions configured correctly. Is it possible for someone to view the log and tell me where I am going wrong? Thanks in ...

Infoblox Discvoery

Afternoon all  I have been asked to discover an InfoBlox system. The OS it's running on is NIOS.. and it seems to be running across 6 servers. Any ideas of where to start??

Resolved! Service Mapping SAP - Type of SAP User

To create a Service Map for an SAP ECC (Linux) system, documentation states that an applicative credential needs to be defined outside of the SSH credential.   The SSH credential we have is an AD user.  What type of SAP user does service mapping requ...

Resolved! About discovery Windows servers from MID server through firewall.

Please tell me what to do for discovery when there is a firewall between the MID server and the target windows server.  Firewall has already set the communication permission of port 135 for WMI, but even if discovery is executed, it fails. Is there n...

Ryota by Tera Guru
  • 8579 Views
  • 6 replies
  • 11 helpfuls

SN SCOM Connector bi-directional information

Hi ServiceNow community, We would like to integrate SCOM 2019 with ServiceNow San Diego and Itom and use the bi-directionnal functionality that's available in the SCOM connector. I would like to know from a technical aspect, how does the communicatio...

Related entries in CI identification rule - Need Clarification

Hi Experts,  Need your kind explanation,   Last weekend we have upgraded ServiceNow from Quebec to San Diego release in Dev instance, after upgrade while doing IRE testing we have notice few new rules are automatically added for many class tables in ...

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Anitha17 by Tera Contributor
  • 2316 Views
  • 4 replies
  • 2 helpfuls

CMDB groups in CMDB View dashboard

Hello Experts,I have created a few CMDB groups and I want to showcase them on CMDB View Dashboard. How is this possible?Any leads will be appreciated. Regards, Srishti R

Resolved! Event Management Implementation

How are you usually implementing event management projects. Only unidirectional or bi-directional? One of our client is using around10 monitoring tools like zabbix, solarwinds, splunk etc. and question is, if we are bringing  all the events to Servic...

shank1 by Tera Expert
  • 3064 Views
  • 8 replies
  • 12 helpfuls