Relation between host name,name and FQDN in CMDB

[Mahak2]

Hi all,

I am having a query related to the name ,Host name ,DNS Domain and FQDN fields of a CI.

How these fields are getting discovered and what is the relation between them.

I know there are some properties which determine these.

As far as i have observed in most cases name and Host name are same then why do we ave two fields which contain similar information?

Also FQDN in split into Host name and DNS Domain but in some we don't have FQDN but have the HOST name and DNS Domain.for ex-if FQDN is bosco.service-now.com Host name =bosco and DNS Domain=service-now.com

is it written in some script or senror to follow  some process which i am missing?

Lastly in some cases host name ,fqdn and Dns domain are in small letters while in some capital letters?

Inspite setting this property of "Host name case to upper case".

Can anyone help in understanding the login behind this?

Regards,

Mahak

[Mahak2]

Hello Ashutosh,

In some cases DNS Domain is different than that present in FQDN ,why is this happening?

Also in some cases Host name is in Uppercase while in some case it is in lower case even after setting the property to glide.discovery.hostname.case to UpperCase.

And why is that in some cases we are having just the DNS Doamin and not FQDN and Hostname?

Thank you for helping as always.

Regards,

Mahak