Hi, I am new to ServiceNow and looking at the Discovery jobs that were implemented by someone else a few years ago. We are about to go to Vancouver release. I am surprised to see the jobs contain quite specific IP adresses and a very small IP range. ...
Hi Experts, Could someone help me to know what is the advantage of storage discovery . What benefit does storage team can leverage by putting the storage components and the relationship in CMDB?
I am having a lot of trouble building CI relationships between servers and different standard application services most if not all servers should have (e.g. LDAP, DNS). Relationships I have used present the dependency models in strange ways that see...
Hello! I have a few Linux SuSE servers and I'm trying to land them in a newly created CI class for SUSE servers only. I have created a new CI Class "Linux SuSE" in CI Class Manager, which extends from "Linux Server" table. Then, in the CI Classific...
Mid server extension event listener is struck with starting status , it should be in startedany idea why its struck with starting? it seems it been a day in same status
Hi,I'm researching about Unauthorized Change request, but i don't know how to trigger or use this in ServiceNow.I have already read document of ServiceNow but i'm still not use it.Does anyone have any experience in implementing this and willing to sh...
Hello. I need to create a Business Rule in the Event [em_event] table. It should be a "update" Business Rule which will run a script after the Alert field has been populated. However, it does not work. An "Insert" Business Rule does not work: althoug...
Hi All, I have a requirement where I need to add a field Service account and that should be populated for all the resources discovered from cloud schedules. Populate the Service account field on a VM which is discovered from AWS/GCP/Azure Please hlp ...
We are wanting to put up the Event Management - Operator workspace on our NOC display. My first issue, even with an account that can access, how can we make that workspace stay logged in for 24/7? Any ideas? 2nd issue, how to automatically redirec...
Hello! Is there a way to require ServiceNow Discovery to use NTLMv2? The service account is using NTLM v1 authentication. Could this be changed to Kerberos/NTLv2? Steve.
I have Azure Linux machines where it relies on AD joined account for Discovery. The problem is only realise it is locked when some one tells me that server has not been mapped . I then have to get AD team to unlock the account.1- Is there a way to v...
Does the mid server needs be on the same machine or it can be on any other machine. In my present situation, : mid server is configured on machine A ( service account is local user)The SCCM database is on machine B.. A can discover B but the databa...
Hello, when I open some MID server record in the related list I can see "Agent Files" and when I change view for Discovery, there is the same + another related section "MID Server files" - table [agent_file].Please do you know what is it for? I could...
Can the NNMI Connector for Event Management be set up with a certificate credential instead of a basic auth credential? The ServiceNow Docs only indicate the basic auth credential at https://docs.servicenow.com/bundle/washingtondc-it-operations-manag...
