Renewal of Certificate tasks getting failed and not taking routing policy in certificate inventory
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11-17-2022 03:12 AM
Hi Team,
Please help me on below query.
Q) : We have loaded the certification data manually into Unique certificate and Certificate Extension table.
While renewing the expiring certificate via Renew certificate item but it getting failed and also not taking routing policy.
If we have selected system generated certificates it is picking routing policy and working as expected. But manually loaded certificates getting failed and displaying below message in activities
Activity log Message:
Default approval group is not found for requesting approval. Verify the default approval group in the system property(sn_disco_certmgmt.cert_task_default_approval_group). Approval group should be matching with current domain or global domain, group contains the PKI Approval role and atleast one active member part of approval group.
Certificate cannot be renewed as Certificate Authority and Order id or thumbprint details are missing for the certificate in the Certificate Extension (sn_disco_certmgmt_certificate_extension) table. Discover the certificate via CA discovery to populate the required details in the Certificate Extension table. After discovery, select the routing policy and approve the task.
We have checked System property "sn_disco_certmgmt.cert_task_default_approval_group" the value is added and checked certificate extension table also data is available.
Plese help me on this isssue.