Windows Server 2022 Support

RGreene
Tera Expert

Has any seen When ServiceNow Discovery will support Windows 2022 Server?  I was searching and it was not listed as a supported OS.
When we ran discovery it comes back as Classified but disabled.

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doug_schulze
ServiceNow Employee
ServiceNow Employee

Not sure when it will be on the docs but all Ive ever had to do in the past was just create a classifier to catch the OS name value and do what all the other windows server queries are doing and it was discovered. 

But curious to this disabled state? where are you seeing that?

 

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doug_schulze
ServiceNow Employee
ServiceNow Employee

Not sure when it will be on the docs but all Ive ever had to do in the past was just create a classifier to catch the OS name value and do what all the other windows server queries are doing and it was discovered. 

But curious to this disabled state? where are you seeing that?

 

In the Discovery Status in the Devices tab, the completed activity "Classified, but disabled" for Windows - Classify 


doug_schulze
ServiceNow Employee
ServiceNow Employee

I had a 2022 server spun up and discovered it. Had to add a classifier for 2022 but other than that it worked oob. Do you possibly have workstations disabled? Because without the extended classifier the system wants to class it as a 'computer'

Christophe Moix
Mega Contributor

We have the same concern, as we are migrating our Windows servers to the version 2022 but Discovery seems not to recognize them correctly. Indeed, the Windows Servers 2022 dicovered by Discovery are classified in the "Computer" class.

We checked in ServiceNow documentation and it seems that the Windows 2022 is not part of the version supported by Discovery :
https://docs.servicenow.com/bundle/rome-it-operations-management/page/product/discovery/reference/r_DataCollDiscoWindowsComputers.html

As this version (Windows Server 2022) is availalbe since more than 5 months, we hope that ServiceNow can provide us a solution in order to discover properly these standards servers.

As someone a solution or information when ServiceNow will support the discovery of Windows Server 2022?

Thanks for your help.