Reporting on Templates
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‎02-07-2014 11:04 AM
I want to know if there is a way create a report on templates in SNOW. We have several Incident/Request templates published for ITIL users. I want to create a report that shows template usage by any ITIL user.
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Service Mapping
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‎06-24-2014 06:58 AM
That would be quite handy - I'm looking for a way to repor tagainst which fields are being included in templates too.
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‎06-24-2014 07:14 AM
One way to do this will be to create a reference field (referring to templates table )on the form and have that field populated when you apply a template. You can then easily create a report on the table and group it using this reference field to give you an accurate picture of how many records in the table is using a particular template.
You can go through this article in guru to get more idea about advanced templates:-
Hope this helps
Thanks & Regards,
Hari
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‎08-11-2023 10:12 AM
For any form, you can mirror the below steps:
On the Project form > add a new String Field
On all your Project Templates > add the same String Field > populate it with the Template Name
On the project form, make the new String field 'Read Only' and you can even hide it.
You can now report on Projects created by which Template
