Service Shows Red on the Service Dashboard (No open alerts)

dondandrea
Tera Contributor

‎08-08-2023 08:23 AM

We have a service that shows red on the Service Dashboard in workspace. At one time there were a couple of open alerts that made it turn red. The alerts cleared but the service still shows red. There are currently no open alerts in the alerts table. 

 

I'm not sure where this is coming from. Any help you can provide is appreciated.

 

Thank you!

 

Don

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2 REPLIES 2

Rahul Priyadars
Giga Sage
Giga Sage

‎08-08-2023 09:14 PM

I just tested and It worked Fine.

Try Login a new session with Clear History and Cache and see how it goes.?

 

RahulPriyadars_0-1691554434231.png

 

After Alert Is Closed

 

RahulPriyadars_1-1691554481483.png

 

 

Regards

RP

0 Helpfuls

dondandrea
Tera Contributor
In response to Rahul Priyadars

‎08-11-2023 04:45 AM

I did try clearing browser cache and it did not resolve the issue. At some point it did go back to green but we don't know why. I'm not sure where the flag is that controls the state of the widgets on this dashboard.