Reports that show a users activity

[Shirley3476]

Is there a report from within SN that I can run that will show the activity of a user.
I need information such as do the open incident, change, or request... Do they close or resolve tickets? Not just if they have logged in.

Thoughts?

Also, I have crystal v10 so I can run any report. Just cant find the right criteria if it exists.

Thank you in advance,
Shirley

[tony_fugere]

Sanity check: are you an admin on the instance(s)? If so, I'm not sure why you don't have that property.

However, if Crystal using the SN ODBC driver works for your needs, it's a great solution, too.

[Shirley3476]

Sanity Check complete 🙂 It appears I was scrolling to fast. I can access that table after making a change to the properties.
I also have been able to link to it from crystal.
Thanks for the direction!