When I discover an IP (Network device), it says “Active, Couldn’t Classify,” Fine! I will open the Input payload, check the sysObjectID, copy the OID and create a new OID entry in OID table. Question - how will we know if a MIB file is already the...
I have recently increased JVM RAM Size for one of my mid server.As there is only one mid installed on it, the host RAM size is 16GB, I have increased the JVM RAM size to 6GB, though we know default size for the JVM RAM is 1GB. I have modified the con...
Hello ITOM Experts,Need some Step by Step guidance. Have gone through documentation and many threads.Still confused , how tagged based Service Mapping to be implemented. Q1. Is Basic discovery be done for CIs with Tags (key value etc.) (for non clou...
Hello all, We are currently testing deploying Agent Client Collector using Microsoft Intune. The main purpose of using ACC is to collect software usage data on Windows laptops. We have packaged the agent and have no problems installing and starting t...
Hello! I have a question regarding the behavior of ServiceNow Discovery. Is Discovery able to find SaaS components in an environment? For example, SaaS solutions of MongoDB or Confluent Kafka.I cannot find any documentation regarding SaaS solutions D...
I am trying to discover NetApp storage server with a new credential ABC. When the discovery is executed, I could see that the discovery has picked up old XYZ credential and the server is not discovered/identified. I disabled the XYZ credential and de...
Hi, While running the Discovery on Windows Server facing the below error. Help me to fix the issue.
Hi all,I'm working on service mapping in ServiceNow using the CSDM model, and I want to manually add tags to Configuration Items (like application services, servers, etc.).Can someone guide me on:How to add tags to CIs manually?Where do I find the ta...
Hi All, I am setting up Azure Cloud Discovery for both our commercial and gov tenants, I had no issue discovering the subscriptions for the commercial tenant, however when I try to discover the subscriptions for the gov tenant, I receive following er...
Hi all, we are doing a PoC for load balancer discovery. here is the response we got from our server team when we asked for a target device. "The datacenter nginx clusters are linux boxes that run a service.Azure nginx loadbalancers are PaaS objects t...
I have integration of SG-Meraki where I am facing to two issue.1. Discovery for Meraki is running fine but not auto updating in target table. if I am doing Manually transform, than it is updating to hardware table.2. After the update on table ci's st...
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When discovery scan runs,the location is set to empty in cmdb_ci list for few ci's.But for rest of ci's the location is set.Need help.Please refer the attachment
Is Mid Server supported on Windows 2022? Please advise
Hi, I have trying to create a top down service map for the windows server where Agent client collector is installed. I am getting the error No active MID Server found for IP***** and HOST 550d********************************c. Regards,Rishi
