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How do NAT entries get discovered

I have a ServiceMap which has DNS servers, below which I have NAT entries followed by the rest of the map. I want to understand how the NAT entries get populated in CMDB (cmdb_ci_translation_rule). In my instance I see they are discovered by ServiceW...

Resolved! Discovery - Retrieve the local accounts on windows server.

Has anyone worked on retrieving the local accounts from windows server. The accounts are non-human accounts which might be in active directory or created locally on the server to execute services for third party apps or local services on the servers....

IBM iSeries SSH Discovery

Hello has anyone had any experience or luck in discovering IBM iseries servers using SSH ? We have SSH credentials and they work fine when doing a test credential to the IP of the server, however when doing a quick discovery or adding the IP to a dis...

misolarz by Tera Expert
  • 436 Views
  • 1 replies
  • 0 helpfuls

Export SBOM

Hi CommunityService Now platform offers the workspace "SBOM". In the SBOM workflow I can easily import SBOM (SPDX, CDX) either automatically or manual. But it is not possible to export an SBOM (structured format) or create an automatic Export mechani...

Dependency View for Switches (Core, Distribution, Access)

Hi All, In Dependency View of a core switch, I'm able to see connected devices top to bottom and bottom to top. But when I open dependency view of an access switch from the core switch I'm viewing, I'm just seeing top to bottom but no bottom to top c...

Flow Query

i want to send approval again again on requested item untill the user manager is empty using flow service now

sagarpundir by Tera Contributor
  • 188 Views
  • 2 replies
  • 0 helpfuls

Resolved! Network stale handling ! is Auto retire right choice ?

I have reviewed the analysis of stale network records and identified multiple devices marked as stale. Can we implement an auto-retire process for devices that are not present in the IP Address Management system or monitoring tools like SolarWinds?Wo...

VIvek V by Tera Contributor
  • 411 Views
  • 3 replies
  • 1 helpfuls

Certificate inventory mgmt question

Hi All, Is it necessary to have discover "installed certificates" when we have unique certificates discovered via CA? When unique certificates are discovered via CA based discovery, will that also discover installed certificate in installed certifica...

Integrate Azure Monitor with OAuth authentication

As I am following below document for Integrate Azure Monitor with OAuth authentication While integrating with a different tenant ID, the integration is successful and events are being received. However, when configuring the same OAuth entity again, I...

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anujp200000 by Giga Contributor
  • 219 Views
  • 2 replies
  • 1 helpfuls

Resolved! Service Mapping Queries

Hi All, I have few queries regarding Service Mapping:Can I include relationships in the map like windows server to vminstance?How can I exclude decommissioned vminstance or servers from the map?In the mapping, how can I specify which classes I want t...

Duplicate location clean up

Hi All, In location table(cmn_location),There are duplicate locations based on same names and this is referenced in other tables like incident ,cmdb, change etc.What should be the best approach to deduplication or clean up the locations .Would it be ...

_bhishek by Tera Guru
  • 468 Views
  • 2 replies
  • 0 helpfuls