Hi Community,I am working on ServiceNow Discovery and Service Mapping for an internal application hosted on our company servers.When I create a service mapping entry, I am able to get partial results, but the backend components and database are not d...
Hi All,Need a help to understand whether bi‑directional integration is supported using ServiceNow Event Management for SolarWinds. If supported, kindly advise on the configuration steps to be followed; otherwise, please share any limitations or const...
Hello All, In my environment, I have around 75 credential entries (Includes both valid and invalid credentials) in Credential table(discovery_credentials). Can anyone suggest me how to find out which credentials are used for discovery schedules? Not...
Question 1----------------Is there a page on Docs that show what commands are used in Discovery just like these two pages for Service Mapping?"Service Mapping commands requiring a privileged user"https://www.servicenow.com/docs/r/it-operations-manage...
Hi All, I have a requirement to create a YOY report on incident table. Can anyone help me how can i create this report from the standard reporting or from some other way from Performance analytics.
Is it a good practice to discover and record containers in the CMDB or should we leave them and discovery only pods, images, services and workloads?When you discover containers how do you manage stale ones? Is there an default staleness rule in the C...
Hi Community,I have a question regarding ServiceNow Cloud Discovery behavior for Azure VMs with multiple network interfaces.Scenario: I am discovering Azure VMs using a MID Server. The target VMs are multi-homed and connected to two different network...
Hello Everyone, I am doing datadog servicenow integration and want to synch incidents bidirectionally which is offered by ITOM/ITSM Integration for Datadog. I have followed the steps given in documentation https://docs.datadoghq.com/integrations/serv...
Hello all,I am encountering an issue with the Agent Client Collector and the "Get running services" flow action. We are receiving the error "check command denied by the agent allow list. Context: Asset allow list empty, using agent config file allow ...
Has anyone come across the situation where they need to set up Discovery in an environment that uses a local PAM module for authentication which requires a Yubikey OTP for authentication. This is implemented via a local PAM module and applies system...
Hey folks! Is it possible to install MID Server and setup the configuration file in the MID server on multiple targets in a single go ? Like how organizations push software updates to all of their devices at a time through CI / CD. Is it possible to ...
We are seeing gaps in our Virtual Machine Instance class where several EC2s are not being discovered. Our AWS Service Graph Connector is configured and runs on a daily schedule. The missing EC2s have been online for multiple days. How can we ensure t...
Is there any sort of method to disable the "Insert a new row..." function on a related list based on the parent record's state?We have a form setup for network route requests. The user fills out some information on a parent record and then adds the...
I am currently working on the BCM BIA template. I want to understand how Business Impact Analysis updates the business critically field of the business application record?
If alerts are intentionally mapped to a non‑host CI such as an Application Service to notify the application team about service degradation, how can the team still identify which downstream infrastructure CI actually caused the issue?
