Hello everyone,I have a quick question regarding Service Mapping implementation. Our MID Server is hosted on-premises, while the entry point for the service is a SaaS platform URL. I’d like to understand what requirements or configurations are needed...
Hi,Anyone did ServiceNow Service Graph connector for Azure. We have token successful (oAuth 2.0 Client credentials) but loading of data is not . Cloud team says they have given read permission for Microsoft Graph API. But we get either 400 or 403 e...
Hello Community,I am beginning a Service Mapping implementation and would like some guidance on the roles required for different stakeholders:Dev/Ops Teams – Roles needed to use service maps effectively for troubleshooting and impact assessments.Serv...
Hi everyone,I am facing an issue when running a Quick Discovery for an Oracle Database.I have already created the Applicative Credential for Oracle Instance(cmdb_ci_db_ora_instance), but the Oracle Glass Data still shows the following errors and the ...
I’m unable to install a MID Server, but I’d like to work on anomaly detection using machine learning in the demo instance for demonstration purposes. Based on the article below, it seems a MID Server is required Walkthrough guide for AIOPS and Metric...
We have several fields in which have enabled HTML in order to give our end users a "pretty" view of data on a homepage. It works great on that page but when you look at the data in reports or list views the HTML tags display making the data difficult...
Hi, need some inspiration for setting up a stockroom for a central warehouse in one building with a lot of racks in aisle, with shelf’s with pallets and separate areas for deployment, receiving etc. -should I have one stockroom or should I have paren...
Hi Community,Trying to bind alerts to non-hardware CI (cmdb_ci_storage_cluster, name="test123") using Event Rule with CI field matching, but getting "No CI found for binding (Failed to resolve the event node to CI id). Binding failure reason: failed ...
Hello EXperts, has anyone of you did Service Graph Connector with Azure using oAuth set up. We are implementing it and using CLIENT CREDENTIAL in Application Registry. Question is do we need user ??? as the GET Token is successful without putting any...
Hello Guys, After creating an ssh private key credential when testing I am getting this error. A JSONObject text must begin with '{' at character 1 of SNC_ENC_VAL Anyone ever had this problem?
Hello Folks,I have a requirement to discover the Avaya ,Mitel Device & bring the data into CMDB.Can anyone please help me with what are the pre requisites to discover this devices, what ports needs to opened along with the type of credentials we can ...
Hello Community, We have identified an older installation of the “ServiceNow ITOM/OT SU Licensing” store application in our production environment. Unfortunately, there is no documented history explaining why it was originally installed.Currently, cl...
capability to auto assign P1 priority to a proactive incident when 50% or more devices (Router) at a site location go down.First router down at a site→ Create P2 incident (standard BAU behavior).While Router1 is already down (incident open), Router2 ...
We are currently working on a demo instance to implement and demonstrate the ITOM event management use case, specifically focusing on anomaly detection within event management. My understanding of how to begin this process is limited. I have installe...
Hello , We need to integrate ServiceNow discovery for Azure using Service Graph Connector.I am looking to documents but still need some go ahead as confused 1) Do we need to set up oAuth ? or we simply need Azure Service Principal? for Discovery.2) D...
