Hi All, Did anyone integrate BMC Control-M with the Event Management module in ServiceNow? Other than email, and SNMP what are the recommended approaches to create this integration with Event Management? I understand there is another option to develo...
Hello Folks,Can anyone guide me on what is correlation rules in event management? And, how does event will come into em_event table via MID Server/API Integration. What are the configuration we have to perform in the Monitoring tool side & Servicenow...
Hello Folks,Can someone please guide me on how events are ingested into ServiceNow Event Management using a MID Server?I have already configured the MID Server and added Event Management under the Supported Applications section. Apart from this, I wo...
I have Service Map for S4 Hana and Nasuni, I want to know which Monitoring tool can I use for monitor the alerts (Monitoring tool that will interface with the Service Map).@itom @discovery
Hello,Working with discovery pattern for a custom table we are trying to update or create new hardware models in the system, from the patter we get the model name and in a pre script we search in the model table to see if it exist and if it does not ...
I am getting warning "CI Pattern completed but failed some post-processing steps, Pattern name: Network Switch" while running discovery of network devices(swotches/routers).Getting result CI Updated but CI not updating CI in CMDB netgear table .IP ad...
Hello all, do any one know what this fields on the cmdb table mean? a)sys_class_path b)Is clustered for example Created:Date and time record was created Updated:Date and time instance was last updated Thanks Mike
Hello Folks, Can anyone guide me to setup the Azure Cloud Discovery in PDI.I am using Azure Free trial & created Subscription along with the "App Registration" on the Azure Side.Also, Created "Service Principle" & Service Acccount with all the neede...
Hello!I have noticed something strange. Inside the CMDB we have some AIX servers that are not discovered every night(we have discovery schedules that run every night to discover the infrastructure). Some AIX servers are not discovered consistently. F...
Discovery is failing for a IP in discovery schedule. But after discovery schedule is done, If I do quick discovery, CI is getting discovered. In discovery schedule, IP address is added and creds are also correctly configured. In discovery schedule a...
Hello! I am stuck on step 3 (highlighted) It is asking me to add Infinity Products, Inc for the manufacturer But in the earlier step when it had me add manufacturer from vendor- it shows up as a checkbox...Even if I press the checkbox, nothing change...
Can anyone tell me difference between UI policy and Data Policy?, and also Best Practices while defining them
Hello CommunityCan anyone please guide me on below scenario based question:-When performing the discovery of an Subnet (/24), In those around 20 Machines are getting failed & getting an error " Active, Couldn't Classify" do we have to perform "Test...
We're using ITOM Discovery to populate our CMDB with data from our cloud accounts, however, most schedules are set up to use any available MID server. This becomes an issue when we need to do any type of work on any specific MID server as they could ...
Hi GentsI hope for all reading users a great 2026! I post this mine in order to have a quick help on the feature called "On classification script" (https://www.servicenow.com/docs/bundle/zurich-it-operations-management/page/product/discovery/referenc...
