Reset reference numbering

Not applicable

‎07-02-2008 10:27 AM

Hello,

I'm looking to reset our numbering that is generated by the getNextObjNumberPadded(); function. Can we set the system to start giving out numbers from a point of our choosing?

Thanks,

Martin

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jamie_caruvana
ServiceNow Employee
ServiceNow Employee

‎07-02-2008 10:32 AM

Martin,

I think you can reset the numbers by chaging it under Number Maintenance found under System Definition. You may have to turn that on. There may be a wiki link for it as well.


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CapaJC
ServiceNow Employee
ServiceNow Employee

‎07-02-2008 10:53 AM

In some instances that module may still be in System Maintenance, which isn't open to admins. If so, you can go directly to the URL
http://www.service-now.com/yourinstancename/sys_number_list.do to reset a table's numbering.


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Not applicable
In response to CapaJC

‎07-03-2008 02:47 AM

Brilliant! Thanks guys! 🙂


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Lewis Qualkenbu
Tera Contributor

‎04-02-2022 09:50 AM

I stumbled on this recently. Hoping to help someone else.

If you go into Number Maintenance and find the number you're looking for. Click on it and at the bottom will be a Related Link to "Show Counter". My number in here was editable and I just reset it to 0001.

 

Best of luck!

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