Resource Group is not getting

Alias Saju
Kilo Contributor

Hi,

Have a requirement to integrate Azure Alert Service and ServiceNow CMDB, for that I installed midserver and have done some configurations in ServiceNow as well as Azure. Now have a blocker in Alert configuration Page, when I' am 

trying to select Resource group in the form, no resource groups are getting in the form, in my azure account few resource groups are present, but it is not getting updated in ServiceNow part . Any possible way to break the blocker ?

find_real_file.png

Thanks in Advance,

Alias 

7 REPLIES 7

Aman Kumar S
Kilo Patron

Your field has a reference qualifier, you can right click on the label and "Configure Dictionary", and check the reference qualifier field.

Here's the ref qual: javascript:new sn_cmp.RefQualsCMP().getResourceGroupForSA(current.subscription);

 

Select Service Account field above, you should see a few group records there.

 

Feel free to mark correct, If I answered your query.

Will be helpful for future visitors looking for similar questions šŸ™‚

 

Best Regards
Aman Kumar

Thanks Aman, checked the reference qualifier and have selected service account, still not getting the resource groups 

 

Ram Devanathan1
ServiceNow Employee
ServiceNow Employee

as already explained in the other response, the service account (subscription) must be specified. it is marked with an asterisk (*) after all.

if you had chosen the service account and it still does not list resource groups, you have to check if discovery is successfully done.

PS: can you black out instance names in your screenshots? better not to expose this.

Thanks for the advice Ram, I have given service account there,still resource group is not getting there.