We have 2 Datacenters and 6 hosts(3 hosts residing in each datacenter). We have configured Mid Servers to point out each of these hosts. We are planning to failover Mid Server from one data center to the other. Is it best practice to point out each o...
Hello Experts, I am trying to discovery a vcenter in which I was expecting all the esx host and vm will be automatically discovered. However it is discovering only the CI where the vcenter app/package is installed/added. Kindly suggest how to get the...
Hi All,I created a Database View so we can report if a Requested Item associated to a Change has a different start date than the change.The view is returning the correct amount of rows but all the columns are empty. Any ideas?View Tables: Table: chan...
What is SHELL CI? How to create one?
Hi All, i am getting below issue in service mapping. An un-categorized system error has occurred: Identification Engine errors: See identification logs for more info. Insertion failed with error Insertion failed with error Error during insert of cm...
Hello Everyone, We have a customer that has a large Azure infrastructure and apparently the resources for AZURE subscription keep on changing/updating frequently. I am trying to explore if the native cloud management app is going to be sufficient eno...
Hi everyone, Some background information first. a. We have an LDAP integration with some OU definitions working. b. We are importing Users from AD into the Sys_Users table, that is working as expected. c. Within our Users OU in AD, there is another ...
Dear All, We have a requirement of configuring discovery for Cisco ucs devices. Below are the steps which I have followed: 1. Created an account in cisco ucs application and provided him read only access. 2. Created SSH credentials using above crea...
What is the criteria for open alerts that are on maintenance mode? I noticed that when an open alert that is set to maintenance is updated by a new event the maintenance checkbox clears but I was expecting the event to only update the alert and to cl...
Can anyone helps to explain what exactly are those "Router interface" CIs discovered by Discovery? What are those for? For e.g. I am looking at a Cisco NX-OS n7000 device, it is discovered to have 522 Router Interfaces, some of them have IP address a...
Is it possible to perform a loop within a pattern? We have a EMC Isilon Storage device that has multiple zones. File shares can be assigned to any of those zones. I can call a RestAPI to retrieve all zones but need to loop through the results and ...
Hi,I have a Red Hat Linux Server in my environment. I have created a user with sudo privileges. When i am running discovery on it, it gives error "SSH authentication or connection failure". While I am able to login to this server via putty & able to ...
Hi, In the Data Center - Rack table (cmdb_ci_rack) there is a field called "Rack units in use" Now I'm little confused about the calculation for this field, I cant find any?What I understood is that you define the size(unit) of the Server on the rela...
We operate under a pretty strict mandate of having to identify all network attached devices, etc as company assets. I'm concerned that if a user connects their personal smartphone or tablet to their PC via USB for charging and Discovery identifies it...
Hi All I am trying to discover one unix device where it throws the following errors. Can you please advise the troubleshooting steps for these.
