Resource Group is not getting

[Alias Saju]

Hi,

Have a requirement to integrate Azure Alert Service and ServiceNow CMDB, for that I installed midserver and have done some configurations in ServiceNow as well as Azure. Now have a blocker in Alert configuration Page, when I' am 

trying to select Resource group in the form, no resource groups are getting in the form, in my azure account few resource groups are present, but it is not getting updated in ServiceNow part . Any possible way to break the blocker ?

Thanks in Advance,

Alias 

[Ram Devanathan1]

ok my other note is there..

is discovery done?

are you able to go to a ldc record for this service account and look up thee resource groups in the related tables?

as indicated, it is a ref qual - so if there's any records, it will get listed. if not there's data missing.

[Alias Saju]

Hi Ram,

is contributer role is required to get Resource groups in ServiceNow ?

Thanks in Advance,

Alias

[Ram Devanathan1]

no only reader is enough to get resource group info - but immediately after you set it up, you will need additional permissions as documented here.

https://docs.servicenow.com/bundle/sandiego-it-operations-management/page/product/it-operations-mana...

the reason we needed more than reader privileges is since we automatically deploy activity log alert rules during the configuration phase. if this additional permissions cannot be provided to the service principal, this can be done in the azure console or via az cli using some scripts, on your own.

https://community.servicenow.com/community?id=community_article&sys_id=32edaa41db2fa090679499ead3961...