SCOM 2022 version not found

[Susanna Suchita]

Hi,

We are using Integrations Launchpad to Integrate SCOM 2022 with ServiceNow. However, we are facing this issue:

We have followed all the steps in the document - Configure the SCOM connector instance

And have uploaded the .dll files in ecc_agent_jar and have restarted our MID Server.

DLL files versions:

Core - 10.22.1064.0, 

OperationsManager - 10.22.10118.0,

Runtime - 10.22.10610.0

As the files that we have uploaded are from SCOM 2022 we are not sure where does the problem lie. Could you please guide us?

Thank you,

Regards.

[abbasshaik4]

Hello @Susanna Suchita,

Please refer to the below link:
https://www.servicenow.com/community/itom-forum/scom-connector-issue/m-p/953445

If this is helpful, please hit the thumbs up button and accept the correct solution by referring to this solution in future it will be helpful to them.

Thanks & Regards,

Abbas Shaik

[Susanna Suchita]

Hi @abbasshaik4 , yes we checked the link sent and everything seems to be in place. However, we are getting the "scom_version not found" not found in Integrations Launchpad.