SCOM connector issue

[SNExploreGuru]

Hi team,

I am trying to configure SCOM connector and getting below error while testing the connection. Please help me to resolve.

Note: I have mid server user granted with SCOM admin permissions.

Connection test failed: SCOM Event connector failed. Microsoft.EnterpriseManagement.Common.UnauthorizedAccessEnterpriseManagementException: The user does not have sufficient permission to perform the operation. ---> System.ServiceModel.Security.SecurityNegotiationException: SOAP security negotiation with 'net.tcp://10.128.185.50:5724/DispatcherServiceSSL' for target 'net.tcp://10.128.185.50:5724/DispatcherServiceSSL' failed. See inner exception for more details. ---> System.ComponentModel.Win32Exception: The Security Support Provider Interface (SSPI) negotiation failed.
at System.ServiceModel.Security.WindowsSspiNegotiation.GetOutgoingBlob(Byte[] incomingBlob, ChannelBinding channelbinding, ExtendedProtectionPolicy protectionPolicy)
at System.ServiceModel.Security.SspiNegotiationTokenProvider.GetNextOutgoingMessageBody(Message incomingMessage, SspiNegotiationTokenProviderState sspiState)
at System.ServiceModel.Security.IssuanceTokenProviderBase`1.GetNextOutgoingMessage(Message incomingMessage, T negotiationState)
at System.ServiceModel.Security.IssuanceTokenProviderBase`1.DoNegotiation(TimeSpan timeout)
--- End of inner exception stack trace ---

[SNExploreGuru]

Hi Team,

I have referred below link and checked the TLS status and it is same TLS1.2 at both SCOM server and Mid Server end. But still issue not resolved.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0694651

[Rahul Priyadars]

Mid server user has admin permissions in sometime? Mid server user is used to connect Mid server with instance Is same name user is present in scom with admin rights?

[SNExploreGuru]

Yes, the same mid server user is present in SCOM and granted with admin rights. 

[Raj_Esh]

Hi Guruprasad,

Can you please try the following steps and see if any network connection is blocking.

From MID Server:

Ping to SCOM Management server

Telnet to SCOM Management server with 1433.

I remember we have to place a couple of DLL files from the SCOM management server to ServiceNow MID Server. Hope you have already placed those files.

From SCOM Management Server:

Ping to ServiceNow MID server

Telnet to ServiceNow MID server with 1433.

Let me know how it works, can help further. 

Thanks,

Raj