Service Map on custom dashboard

[Shriraj]

Hi All,

i'm trying to create custom dashboard to show service map of spacific application + filtered event's and incident from spacific sources,  however i dont see any option or widget to show service map in dashboard. i foudn one widget in CMDB Service hierarchy with drop down menu to select service but its showing blank even though service map is available.

is there any way or option to show/add service map or even dependency view in custom dashboard?

Thanks & Regards,

Shriraj

#ITOM #ServiceMap

[Abbas_5]

Hello @Shriraj,
Please refer to the link below:
https://www.servicenow.com/community/itom-forum/service-mapping-dashboard/m-p/955888

Mark my correct and helpful, if it is helpful and please hit the thumbs-up button to mark it as the correct solution.
Thanks & Regards,
Abbas Shaik

[Rahul Priyadars]

+1

[Shriraj]

Thanks for response, my requirement is to create custom dashboard and show high level application wise active alerts along with service map or at least dependency view showing relationship/flow status between different CI's in single page.  i didn't find any out of box widget to show this,  however i saw and added CMDB Service Hierarchy  where i could locate service map i created but its not loading in widget,  widget appears blank on dashboard although drop down shows all the service maps.  

hope this clarifies my requirement. 

Thanks,

Shriraj

[Shriraj]

Hi Rahul,

thanks for response, i'm trying to create custom dashboard to show application page alerts from specific sources along with Service Map or at least topology flow diagram on same page, as i didn't find any option to add service map i tried adding CMDB Service Hierarchy widget with specific service map from drill down menu however widget is also showing blank.  hope i could convey you what wanted and workaround I'm trying in custom dashboard.

Thanks,

Shriraj