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06-19-2023 10:22 PM
Dear Experts,
I am new to Service Mapping and trying to learn more and know if the existing pattern of kubernetes cluster and other relative components discovery can be use for top-down (Service Mapping) discovery. We have some apps wherein the application services are dynamic and deployed monthly also infra CI are changing. on the top of it kubernetes cluster is also used. what I found in docs and some article that in such scenario we should use tag-based discovery and not traditional top down service mapping approach using patterns.
Can someone guide me with any ServiceNow link or related article that explain any similar scenario.
Thanks
SS
Solved! Go to Solution.

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06-19-2023 10:56 PM
To Start with First Run Simple Kubernetes Discovery -
Once K8 components are created then Run TAG Based Service Mapping- https://docs.servicenow.com/pt-BR/bundle/sandiego-it-service-management/page/product/service-mapping...
This is what service now also suggests .
Regards
RP
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06-23-2023 10:11 AM - edited 06-23-2023 10:11 AM
you dont need to add/create tags manually.
Make sure at source components have proper labels discovery will bring it and populate cmdb_key_value table.
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06-23-2023 11:33 AM
Thanks Rahul and Venky. this is helpful. I will check in source as it seems lot of CI missing tags details
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06-25-2023 09:21 PM
Thank you for solution!
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07-05-2023 06:32 AM
Hi All again thanks for the suggestion.
could you also advice how servicenow decide and populate the tagging table. can we add our custom attribute from main tables.
any suggestion is appreciated.
Thanks
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07-05-2023 07:00 AM
here is the table name - cmdb_key_value.LIST
Thanks
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07-06-2023 09:40 PM
any suggestion ?