Service Mapping and Kubernetes - Patterns

Sushil14
Tera Contributor

Dear Experts,

 

I am new to Service Mapping and trying to learn more and know if the existing pattern of kubernetes cluster and other relative components discovery can be use for top-down (Service Mapping) discovery. We have some apps wherein the application services are dynamic and deployed monthly also infra CI are changing. on the top of it kubernetes cluster is also used. what I found in docs and some article that in such scenario we should use tag-based discovery and not traditional top down service mapping approach using patterns.

Can someone guide me with any ServiceNow link or related article that explain any similar scenario.

 

Thanks

SS

2 ACCEPTED SOLUTIONS

Rahul Priyadars
Giga Sage
Giga Sage

To Start with First Run Simple Kubernetes Discovery -

(https://www.servicenow.com/community/itom-articles/kubernetes-components-discovery-using-service-now...)

 

Once K8 components are created then Run TAG Based Service Mapping- https://docs.servicenow.com/pt-BR/bundle/sandiego-it-service-management/page/product/service-mapping...

 

This is what service now also suggests .

RahulPriyadars_0-1687240593988.png

 

Regards

RP

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Venky VA
ServiceNow Employee
ServiceNow Employee

you dont need to add/create tags manually.

Make sure at source components have proper labels discovery will bring it and populate cmdb_key_value table. 

 

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9 REPLIES 9

Sushil14
Tera Contributor

Thanks Rahul and Venky. this  is helpful. I will check in source as it seems lot of CI missing tags details

maria07
Giga Contributor

Thank you for solution!

susheils1
Tera Contributor

Hi All again thanks for the suggestion. 

could you also advice how servicenow decide and populate the tagging table. can we add our custom attribute from main tables.

any suggestion is appreciated.

 

Thanks

susheils1
Tera Contributor

here is the table name - cmdb_key_value.LIST

 

Thanks

susheils1
Tera Contributor

any suggestion ?