Service Mapping : Is there a way to find port number of IP or HOST in CMDB

geet
Tera Guru

Hi All,

I am working on Service Mapping as of now and have little knowledge while working.
I just want to increase my knowledge on how to troubleshoot and find information on my own.
I have been given a HOST name only by team say "Dq-puma.erga.xyz.corp". No Port or url is given.
I am trying to find the port in Running processes and TCP connection through services running in cmdb for the CI.

find_real_file.png

Can anyone please guide me which could be the service that can give me port? I am checking Connecting To and Listening ON but not able to figure out which could be the best one.

 

Regards,

Geet

1 ACCEPTED SOLUTION

Michael Skov2
Kilo Guru

1. Running Processes are simply what is running on the server. This is from Discovery.

2. TCP connections displays which ports the server is communicating on (there should be more data). If you want to search for a specific port, this is the table (once there is more data).

These two are populated by Discovery - and used by Service Mapping. 

View solution in original post

2 REPLIES 2

Michael Skov2
Kilo Guru

1. Running Processes are simply what is running on the server. This is from Discovery.

2. TCP connections displays which ports the server is communicating on (there should be more data). If you want to search for a specific port, this is the table (once there is more data).

These two are populated by Discovery - and used by Service Mapping. 

Asi Garty
ServiceNow Employee
ServiceNow Employee

Hi Geet,

You can have a look at the table cmdb_running_process (issue the command cmdb_running_process.list from the main menu).
There you could see all processes that were discovered including port numbers it use.
You can filter the list by the host the process is running under or connects to, to find your specific host.

Hope this helps.
If it does, please mark as helpful and share your results.

Asi