Hi Team, We already have a setup of agent client collector for our client where they are discovering devices via Agents. We have encountered an issue that they want to change the identification of assets based on Serial number (currently it seems it ...
Hi Team, We have a requirement to fetch "computer description" of our discovered device in our ACC collection data.Can we do that?I have written policies and check and able to retrieve other data, however i am not getting exact class which will pull ...
Hi Guys, I don't have access to write on the article page so I have posted here in ITOM Forum. I know it's really weird. But anyway my intention is to share this document with all interested persons. Please write some good comments and do a like on t...
Hello everyone,I was wondering how you have set up your Configuration Items (CIs) for servers in your organization. Specifically, do you separate virtual servers from physical servers? What kind of relations do you have from a virtual server to a phy...
Hi, I would like to do a multiple update and clear out the contents of a field but unfortunalty I get a message stating Multiple update checked 1,636 records but no update data was provided Can anyone help me please? Thanks
Azure Cloud Discovery - We have to implement an Azure tenant which has more than 2k subscriptions. Since 1 Subscription - 1 schedule mapping will take significant time , we decided to go for Management groups as only 1 schedule has to be created , it...
Hi All, I am trying to discover the IBM VIO Servers but can't seem to get past the shell not working properly. VIO servers us a KRSH shell and the existing Linux Server & AIX Server Patterns dont work. Has anyone discovered these servers? did you ha...
Can we add tag to CIs dynamically rather than manual work?? like we do create new tag under key values and provide the key and value name along with CI. I want to assign tag to the CIs of entry based map and in future if any CI comes under that map t...
We have a few network appliances that have both in-band and out-of-band IPs that both respond via SNMP (somewhat differently). Things like StealthWatch appliances sitting on Cisco UCS Servers. The UCS system is not centrally managed, so the plans t...
So I had a question from our cloud team, about whether we can discover the many azure service pricipals and their renewal dates in ServiceNow to automate the renewal process.Having looked it seems they are not stored as a cloud resource object so I c...
Hi , Anyone explain how to Configure alert remediation actions and using alert management rule how to restart/start/stop the window services using Flow designer Integration Hub. Requirement - When the monitoring tool generates a event (having issue...
Hi All,Could someone help me find the exact command used to set the "Operating System" field for Linux systems in CMDB? Thank you in Advance!
We're in the process of implementing MID Servers as "Infrastructure as Code" builds within AWS - i.e. using Silent Installer options, inserting Mutual Auth and Secrets Management certs via command line, etc. Essentially, making it so that MID Servers...
Hello could you please support me on how to configure MS Sentinel to obtain data from Mid Server Logs? thank's a lot Nabil
Hi, everyone! Trying to configure HLA via ACC-L and here's an event received. The port is open an tested between the mid server and the agent machine. Any tests I can do? Any suggestions? Thanks! SourceITOM AgentNodeEHV-PLO-MA-01-ATypelog shipper for...
