How to F5 BIG IP switching to one monitoring to another monitoring by using servienow
How to F5 BIG IP switching to one monitoring to another monitoring by using servienow (event management module)
Forum Posts
Resolved! How to Remove/Add New/Old Cloud Service Account in AWS Cloud Discovery Job
Hi All, We have configured AWS Cloud Discovery in our organisation and it is working fine. Now I need to remove some Old Cloud Service Accounts which have already been added to the current Cloud discovery job to discover. Like Other discovery jobs (C...
Resolved! I have to know the latest version of the servicenow ?
I have to know the latest version of the servicenow ?
SNMP probe timed out. Target is either unreachable or there are no valid credentials for it.? I verified IP is pingable(reachable), There are valid SNMP credentials. What else to be verified?
SNMP probe timed out. Target is either unreachable or there are no valid credentials for it.? I verified IP is pingable(reachable), There are valid SNMP credentials. What else to be verified?
SNMP Discovery error "SNMP probe timed out. Target is either unreachable or there are no valid credentials for it."
Hi All, I am doing discovery using subnets, I am getting an error " Experts please suggest how to resolve the issue. any hekp would be highly appreciated. Thanks Regards VIkas
serial number changed for palo alto device and how to discover the new serial number using discovery
recently network team have changed the serial number for palo alto device ie moved for on premises to Azure and it got changed the serial number.as per SNMP OID we are still getting the old serial number only but when we checked with network team the...
MECM and CMDB
My team was told we needed to purchase additional licenses to pull MECM data into the CMDB. I can't find any info on this and our rep doesn't know either. Do you know what licensing is required to pull MECM data in? Thank you for any info.
Resolved! Requester cannot be the approver at the same time(?)
HelloI am looking for the alert message that would prevent self approval process in Service Catalog.I found few scripts online how to display message (and even to clear the name in the field), but it won't break the process. The last update is that I...
Resolved! printer devices are not discovering using patterns even after probes to pattern migration
I have done the Migration from Probes to patterns but still the printer devices are using probes to discover . Is anyone facing the same issue and found any solution , printer devices are not creating any relationships as well and because of this it'...
How to establish the Event Management connection from BigIP?
Hi All,Can anyone help me to understand how we can establish the connection from BigIP source for event managements?I didn't find any relevant document for this. Kindly provide inputs. Thanks in advance! Regards,Ganesh
ACC Release Notes, Knowledge Base and Security Informations
Hello, are there any further informaitons to ACC Security Fixes? I cant find anything in the Security Knowledge Base, no CVEs or anything else, I've just read stuff like: "Remote Code Execution via Custom Certificate Injection" https://docs.serviceno...
Oracle Cloud Integration with ServiceNow Event Management
Hi Experts, How we can integrate OCI with ServiceNow Event Management. When at the OCI side, try to create a subscription using the URL provided in the SNOW push connector Instance, the Subscription state move to pending and ask to get the confirmati...
Mid Servers Are frequently getting down (MIDRemoteGlideRecord.query failed)
Hello Everyone. Mid server are getting down frequently in our instance but as soon as we login to the server in which mid server is hosted, status will be up in some time. In the agent log we could see the below error- RemoteGlideRecord failed to sen...
Event Rule Regex
In Event Rule, I'm trying to fetch the CI from hostname of additional info field.field is - [{deviceDetails={type=ertyryt Unified Access Point, family=Unified AP, inventoryStatusDetail=NA, series=Cisco Catalyst 9120AXI Series Unified Access Points, m...
How can I update the "Incident Number" field on SolarWinds alerts from ServiceNow?
Hi, We have events coming from SolarWinds and are generating alerts and incidents accordingly. While we successfully acknowledged SolarWinds alerts using a REST endpoint, we are having trouble updating the "Incident Number" field on the SolarWinds al...
