We want to implement Discovery only for discovering Servers. We dont care about the Software details.Question is - Which attributes can usually get changed on a server? And how frequently? Asking this question to decide on the frequency of running th...
Hi All I had generated a voucher for Event management : Certified Implementation Specialist – Event Management. It is expiring soon. I need to give the exam but unable to identify which training to go through to complete this certification. Can anyon...
Linux Discovery stops working after ServiceNow version upgrade. It fails in classification phase , In ECC queue log "Could not find any valid credentials to authenticate the target for types [SSH Password,SSH Private Key,Azure SSH Certificate]". But ...
Hello. Is there a way to set an ATF to verify that only the desired field value(s) are showing? To use a generic example, let's say on the Incident form there is a field called Impact with values of 1, 2 and 3. But we only want values 1 and 2 to sh...
Hi, I tried to find the Scripts that work in backend for logic/validations for Phone Number (E164) but had no luck in finding them. As I am trying to implement the same validations and mechanism in the old Phone Number (string) field. And Customer is...
Below is the message I'm getting into the discovery log:Get-CimClass : Access is denied.At C:\Dev_disc_HCPNTXSNOW02\agent\scripts\PowerShell\WMIFetch.psm1:421 char:20+ ... $reg = Get-CimClass -Namespace "root\default" -ClassName "StdReg ...+ ~~~~~~~~...
How can we modify the intune integration properties, I cant able to find the property in "Sys_properties" table. I want to stop the ip address records to pull from intune so I wanted to disable the propery named "include_ip_address_details" please le...
Hello. I have a basic question revolving around the scripts to go from probes to patterns. In our instance, network devices have already been migrated, and apparently 1/2 of the windows servers have been as well. The 2019 and 2022 Classifications hav...
Hi Anyone implemented event & Metric for any tool. can you tell what is happening when we pull metric date via connector ?
Hi All,I have a question and need some help. There's a model ID that should be classified under IP switch, but Discovery is currently identifying it as an IP Router. What could be the reason for this? Thank you.
I'm working with a client on the ADME-part of Discovery and they have their Windows Server Powershell execution policy set to RemoteSigned.In the docs it states that a certificate needs to be added for ADME to work properly:https://docs.servicenow.co...
Hello experts! My customer has a very large network and CMDB, more often then not Discovery gets hung waiting for a handful of CI's to finish which in turn causes the job to cancel. The offending Cis are not consistent and while troubleshooting in ad...
Hi, 1. https://www.youtube.com/watch?v=oUK8-yGfRv4 - I have followed this video and installed the plugins and followed the instructions said.2. I have activated the "tls_ssl_certs" port , I can see some data when I navigate to Certificate Management ...
We have a need to implement a capability for a Discovery Schedule to reinitiate. For instance a situation occurred where MID Servers went down causing multiple discovery schedules to cancel due to no MID available. The MID Servers were back onlin...
Hello Community, Currently, we noticed that the operational status of servers keeps changing constantly by Midserver User, even after they have been previously discovered, I came across this article: https://support.servicenow.com/kb?id=kb_article_vi...
