Service Operations Workspace Landing page Issue.

Premnath M
Tera Contributor

Hi all,
I have faced an issue while installing the Service Operations Workspace ITOM in the instance. I am unable to view or access the landing page of the Service Operation Workspace ITOM.
Please find the Screenshot.

Thanks,
Prem

1 ACCEPTED SOLUTION

Omkar Kumbhar
Mega Sage
Mega Sage

Hello @Premnath M ,

USer should have the below role to access the landing page.

OmkarKumbhar2_0-1673340624744.png

Thanks,

Omkar

If I was able to help you with your case, please click the Thumb Icon and mark as Correct.

View solution in original post

6 REPLIES 6

Hello @Premnath M ,

As I see this UI builder is OOB. I dont think there is any possibility to edit it.

Please check the below link if this helps.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1080262

Thanks,

Omkar

If I was able to help you with your case, please click the Thumb Icon and mark as Correct.

@Omkar Kumbhar 

I'm getting an error for SOW. Recently I've added the 2 widgets in that overview by updating the UX Client Script Include and it was working but after clone has been done the SOW widgets are showing error.

I've imported my update set as well but still it is showing error

 

Aishwarya Shelake