ServiceNow Event Management - Bi-directional integration with Servicenow

Jaya5
Tera Contributor

Hi All,

Need a help to understand whether bi‑directional integration is supported using ServiceNow Event Management for SolarWinds. If supported, kindly advise on the configuration steps to be followed; otherwise, please share any limitations or constraints.

2 REPLIES 2

Vijaya_Mnpram
Tera Guru

@Jaya5  Solarwinds can send the events to Servicenow and managed here. What exactly are you looking to be sent back to Solarwinds from Servicenow?

Prahlad Kumar
Tera Guru

Hi @Jaya5 ,

Yes, bi-directional integrations are possible, but not out-of-the-box between ServiceNow Event Management and SolarWinds.

Please find below attached detailed step by step document:

 

Thanks & Happy to Help,
Prahlad Kumar (Tera Guru)
Solution Architect at HumIT
ITOM | ITAM | ITSM | CMDB | HRSD
LinkedIn: https://www.linkedin.com/in/prahlad-kumar-92a877117/

If this helps, please mark it as Helpful.