ServiceNow Partners Tiering

[Slava Savitsky]

At Knowledge conferences, all partners are divided into the following groups: Premier, Platinum, Gold, Silver, Bronze. Whereas on the ServiceNow website, partners are divided into the following three tiers: Authorized, Master, and Preferred. What is the difference between the two classifications? And what does each of the tiers in the latter mean? Which one is the most prestigious?

[Inactive_Use309 · Accepted solution]

The Knowledge Partners levels are just sponsorship levels.   The more you pay, the higher your level is.

Technology Partners are classified like this:

ServiceNow Master Services Partner represents our highest level of services certification. It is reserved for our

Partners who have made a strong commitment to actively provide ServiceNow solutions and maintain a welltrained

and certified technical consulting staff. This tier is granted by invitation only.

ServiceNow Preferred Services Partner status represents our partners who are committed to ServiceNow and have

a complementary business strategy, strong ServiceNow product expertise, as well as a good understanding

of how to implement and support the ServiceNow products and platform.

ServiceNow Authorized Services Partners demonstrate the technical competence to provide services for

the ServiceNow solution and platform.

ServiceNow Registered Partners have started the business engagement with ServiceNow.

(latter info copied from : https://corpsite.service-now.com/servicenow_website/sys_attachment.do?sys_...)

[Slava Savitsky]

Thanks for your prompt and detailed reply. Now everything is clear. I was going to mark your question as correct only to realize that I had not marked this thread as a question. I will obviously need bianca.vaccarini or Lawrence Eng to mark it as such. Thanks.

[Inactive_Use309]

you are welcome, glad I can help.

[lawrence_eng]

Done, I marked it as a question.