ServiceNow recommends to disable configuration file tracking. Why?

Suggy
Giga Sage

In one of the docs, ServiceNow recommends to disable configuration file tracking. Why so? Any particular circumstances it will cause issue? 

Doc just recommends to disable without providing any reason 😕

Suggy_0-1732730962085.png

 

12 REPLIES 12

RGreene
Tera Expert

One reason to not collect Tracked Configuration files are they can contain sensitive information including credentials.

SK Chand Basha
Giga Sage

Hi @Suggy 

 

It has clients confidential information like username and passwords.