Servicenow Sciencelogic integration for Event Mangement

[Chaitanya46]

Team,

We have to integrate Servicenow with Sciencelogic for Event Management. We are going to use below plugin.

ScienceLogic SL1: Event Integration(x_sclo_powerflow).

Do we require a MID Server. As in release not it showing both way its possible. 

[Vijaya_Mnpram]

@Chaitanya46 MID server usage will depend on the type of connection you are making with the other system. For JDBC, Custom script you don't need MID server. But if you are making connection type of Data Stream(Integration Hub), then you might need MID server. 

[ayushraj7012933 · Accepted solution]

Hi  @Chaitanya46 ,

For ScienceLogic SL1 – Event Integration (x_sclo_powerflow), a MID Server is not strictly mandatory, but its usage depends on how your connectivity is set up.

Recommended Approach (Best Practice)

In most real-world implementations, it is recommended to use a MID Server, especially for Event Management integrations.

 When MID Server is Required

• SL1 is hosted on-premises or within a private network

• ServiceNow cannot directly reach SL1 APIs

• Firewall restrictions are in place

• You want secure, internal communication without exposing endpoints
  When MID Server is Optional

• SL1 APIs are publicly accessible over HTTPS

• Network/security teams allow direct communication from ServiceNow

• No restrictions on inbound/outbound traffic