Shazam not picking up an active IP

[snowenthusiast]

Hi,

I am trying to discover EMC devices. When I do a quick discovery shazam is not picking up anything on that IP, however, when I use ping <my_ip> using command probe it returns with a successful result. This is what is being returned by shazam:

<results active="0" alive="0" full_range="<?xml version="1.0" encoding="UTF-8"?><discovery_ranges><meta_coll><ip_list><ip>X.X.X.X</ip></ip_list></meta_coll></discovery_ranges>" probe_time="5502" range="<?xml version="1.0" encoding="UTF-8"?><discovery_ranges><meta_coll><ip_list><ip>X.X.X.X</ip></ip_list></meta_coll></discovery_ranges>" total="1"><result/>

Any inputs are highly appreciated.

[snowenthusiast]

Glenn, ctomasi,

I know what you were saying and that can be seen in the shazam payload that device refused certain ports when discovery tried to access to ports. However, in my case, that information is also not present in (input) shazam payload. Also, if discovery is able to reach out to the device then I believe "alive" should at least be 1, correct?