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Resolved! Where we define the shazzam timeout pls?

Hi The shazzam default timeout value="3000" of Shazzam is so low for us  (screen attached) <parameter name="GenericTCP_waitForConnectMS" value="3000" How can I increase it pls? Thank you! 

angelo_soar by • Tera Contributor
  • 536 Views
  • 1 replies
  • 0 helpfuls

Resolved! SETUP MID SERVER ON LINUX MACHINE WITHOUT CREATING A USER

Is it possible , download a mid server zip file through ServiceNow  on Linux System and without creating a user on a Linux System can we setup mid server, if is it possible so we are able to see the mid server on ServiceNow ? If someone knows please ...

Import sets getting cancelled with below error message

We are encountering an issue while executing the "Scheduled Data Imports" process in ServiceNow. The execution is being canceled with the following error message:Error executing script : org.mozilla.javascript.JavaScriptException: Error: Unable to ma...

Harish13696 by • Tera Contributor
  • 1234 Views
  • 11 replies
  • 1 helpfuls

Storage HBAs class CIs

Hi Team, We could see many CIs in Storage HBAs class with same display name, Can some one help what kind of CIs these are and what data they contain. ThanksRoopa

Roopa11 by • Tera Expert
  • 333 Views
  • 1 replies
  • 0 helpfuls

UI Action (List Choice)-Run script on Client and Server

Hello All, Greetings...  I have created a custom List choice UI action(approve) to approve a list of time cards at one go, before that it should pop a window asking for confirmation (same as we see when try to delete on list). I tried running the UI ...

Resolved! Help with regex in Event Rule from Email subject

Hi, We have integrated SAP Cloud Alerts with Service Now and this was implemented via email methodology. We have written regex in event rule to extract Resource and Metric Name from email subject value. Please find the below example of Email Subject ...

Dhana1 by • Tera Contributor
  • 577 Views
  • 3 replies
  • 0 helpfuls

ITAM create new Hardware Asset

In developer Instance, Can we use Form builder for creating a new Model in Asset Workspace.I am not able to see any model or categories. Can anyone help me to add categories and how to create a hardware asset. Any youtube video could be helpful.

SreeVarshiS by • Giga Contributor
  • 371 Views
  • 1 replies
  • 0 helpfuls

Alert Management Rule not executing..!!

Hi Experts,I am testing event management by creating events from postman, after creating event, Event rule is executing and alert is generating but Alert management rule not executing and sub flow attached with this also not  executing  But I can see...

kh69293 by • Tera Contributor
  • 423 Views
  • 2 replies
  • 0 helpfuls

CMDB

Can anyone help me on this please with respect to CMDB. Requires additional information on real-time industry metrics or performance data that shows the impact of implementing a CMDB. For egg: Improved Incident Resolution Time: Studies and industry r...

SudheepS by • Tera Contributor
  • 471 Views
  • 4 replies
  • 0 helpfuls