Resolved! ITOM SKU calculation
Hi, Does ServiceNow uses environment field to calculate SKUs on daily basis to ensure they don't charge for Non-PROD Servers? Or is it based on VM / PAAS / FAAS counts only?
Forum Posts
Help with SNMP Discovery of Citrix NetScaler (SDX/VPX) via ServiceNow Discovery
Hello All, I'm currently working on setting up SNMP-based Discovery in ServiceNow for our Citrix NetScaler environment. We have a mix of SDX appliances hosting multiple VPX instances, and I want to understand the best way to approach this using Servi...
Multisource - Duplicate Network Adapter on CI in spite of Identification rule
When I load CI information from the ACC and on top of that data from Defender Service Graph Connector for Defender Endpoint, additional information for my Computer CI is added to the Network Adapters related table. The problem I have is that a new MA...
Resolved! The max object size reached the maximum limit of [1000]. To adjust this use the mid property mid.sm.discolog.max_object_size
Hello All, While discovering windows servers through discovery patterns, we are getting the following warning message: The max object size reached the maximum limit of [1000]. To adjust this use the mid property mid.sm.discolog.max_object_sizeSo I up...
Resolved! How/when to increase the MID server threads for Discovery product?
How/when to increase the MID server threads for Discovery product?Please share the details IF you have really done that (how much threads you increased and what value did yoi set for 'wrapper.java.maxmemory' ?) (Max heap size) Thanks!
PDI環境でIntegrationHub-Ansible Spokeの利用が可能か確認したい
PDI環境でIntegrationHub-Ansible Spokeの利用が可能か確認したいAnsible Spokeを利用して動作検証および、Demoを実施したいと考えています。これをPDI環境でプラグインを導入し実施可能か確認したいです。またPDI以外でも無償で検証を実施可能か確認が出来れば情報を頂きたいです。よろしくお願いします。I want to confirm whether IntegrationHub-Ansible Spoke can be used in a PDI envir...
ACC-M MongoDB Plugin and SSL Connectivity
I'm developing a monitoring policy using the MongoDB Metrics policy included in ACC Plugins. My environment enforces ssl connectivity, which I see supported for the sensu metrics-mongodb plugin: https://github.com/sensu-plugins/sensu-plugins-mongodb/...
Certificate and Inventory Management: Sectigo Credentials
We currently have the Sectigo Store application to manage the Certificates, but we own Certificate and Inventory Management. Our leadership wants the Certificate within the CMDB and to use that product instead. The Sectigo is in a non-CMDB table and ...
Resolved! Exclude CI Classes for De-Duplication tasks
Hi All, I need to allow the De -Duplication tasks to be created only for specific CI Classes. Two options that I could think of was 1. Create identification inclusion rules - But the impact is global [ https://docs.servicenow.com/bundle/orlando-servi...
java.lang.NullPointerException in SCCM Import
Hello developers and CMDB experts! I am hoping I can get some assistance on an issue that I have been trying to knock out for awhile now. When running the scheduled import "MECM-SG-SCCM Computer Identity" at first I was receiving just a "java.lang.Nu...
Install status of IP Switch
I have one IP switch that was decommissioned a few months ago. It is not being discovered but the record is still showing up. It will not hit my archive policy because the "Install Status" is still showing "Installed". What could be triggering this t...
Reset AD User Password -Action
Hi we are using Reset AD User Password Action in the flow , whenever this flow getting executed it is showing success status without any error message. but when user tries too login with the new password he is getting an error with wrong password.
How to get data cmdb ci upstream and downstream data in audit history
Hi Team, audit history is not capturing data related to relationship as shown below
Resolved! Azure cloud Storage Account discovery using Key Authentication
Hi Community, In our Azure tenant we are sticking to Microsoft recommendations and have moved away from Storage Key authentication to storage accounts and have disabled them by policy. As per official Microsoft recommendation : For optimal security,...
Resolved! Restrict Discovery of specific CI classes
Hi,I received a requirement to restrict discovery of some CI classes as the data is not used by concerned Teams.Could you please tell is there a way we can achieve this?If yes, what are the risks involved.If not , what are the reasons .Thank you
