Stop Discovery for Specific Classes
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04-10-2023 03:08 AM
Hi All,
As part of my current discovery solution Servicenow is discovering some redundant data that I do not require and to maintain a lean CMDB I wish to disable discovery of those CI Classes. But I am unable to figure out how to do so, for example I want to disable software discovery and disabled all discovery patterns with ' - installed software' in it. But still software is getting discovered and upon checking I found 'WMI - Installed Software' pattern is discovering software info, but I am not able to find that specific pattern in discovery pattern list.
It is one of the many classes I wish to disable discovery for whose options are not available also in Discovery Console.
Any suggestions please.
Regards,
Debjit

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04-10-2023 02:39 PM
Hi Deb,
Try these options as below options. I will check if there OOB option available,
1. Create an ACL on that table that does not allow the create operation for any users with the mid_server role. This would prevent any creations from taking place.
2. Build a business rule to flag the creation of any records in a specific table that are created with the mid server user.
3. You can then report on these or run a scheduled job on periodic basis to delete the records if not needed.