Storage Array and Storage Switch Discovery

VaranAwesomenow · ‎06-14-2019

Dear team, Can you please let us know if OOB ServiceNow can discover Below Storage Arrays

VNX
VMAX
Unity
Centera
Recover Point

below Storage Switches

Cisco FC Switches
EMC FC Switches

Checkout Varan awesomenow youtube channel for more learning videos!

VaranAwesomenow · ‎08-06-2019

Thanks, We have successfully implemented storage discovery.

For VNX and VMAX we have setup a CIM Server.

For Unity CIM server comes natively with the device hence no additional CIM setup is needed.

For Recover Point - It is not possible to setup CIM server, hence we have taken the SNMP approach.

For Centera - It is not possible to setup CIM server, hence we have taken the SNMP approach.

below Storage Switches

Brocade FC Switches - CIM Server was setup
Cisco / EMC FC Switches - It is not possible to setup CIM server, hence we have taken the SNMP approach.

Checkout Varan awesomenow youtube channel for more learning videos!

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Arathi B Raj · ‎07-13-2021

@Anil Varanasi

Could you please mention how SNMP approach was done for Storage Switch Discovery.

jimmillet · ‎09-17-2021

We are at Quebec version and yesterday I ran Discovery to Brocade storage switches, and the IP Switch pattern is started and the CI type that is created is "IP Switch (cmdb_ci_ip_switch), like a classic network switch. In the CMDB data model, a storage switch is cmdb_ci_storage_switch. I could not find any Discovery pattern that creates storage switch ci class. Doesn't ServiceNow support Discovery of Storage Switches?

JJ20 · ‎10-11-2021

hi - i am having the same issue and experiencing difficulties getting snmp discovery to identify the hardware as a fiber channel switch