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Manual Servce Map with load balancer

Hi, I need to manually build the service map of an Application Service using a load balancer (F5-BIG-IP).I'm trying to reproduce the exemple provided in the Servicenow training ;An application service, with a load balancer entry point  and 3 tomcats ...

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Amar_Be by Kilo Sage
  • 2416 Views
  • 3 replies
  • 0 helpfuls

Schedule import_ post execute script

Hi,I have created a schedule import, in which i have wrote below script to remove the attacment from the particular data source record once import set processed.  Now i want to attach the same attachment in the respective import set record (sys_impor...

ram11vrnr by Tera Contributor
  • 1596 Views
  • 1 replies
  • 0 helpfuls

Tanium Integration (Connectors)

I currently have an integration with Tanium, my question is to know if I can add more than one connector, since I need to have both connected because they have different CI's. If this is possible, how would I do it since I don't see any section in th...

OmarRMZ by Kilo Contributor
  • 1413 Views
  • 1 replies
  • 0 helpfuls

On Server MID User is updating status to Retire from Installed

Hi, Servers status is updated by MID user to "Retied" from "Installed", when we verify there are one (or) more VM's connected to Server and these VM's status was Terminated. These servers are discovered few hours/Days back, how to fix this issue? Not...

Vini by Giga Guru
  • 1538 Views
  • 4 replies
  • 0 helpfuls

SSL Setup on self-hosted

We're trying to configure application server to use SSL/HTTPS listener on a non-privileged port.  Not having much luck having followed some guidance on other posts here, (e.g. tomcat properties config).  Has anyone configured ServiceNow to run HTTPS ...

MSK1 by Tera Contributor
  • 1388 Views
  • 1 replies
  • 0 helpfuls

Resolved! PURE Storage Discovery. FlashBlade vs FlashArray

The storage expert in our environment informed me that there was documentation for FlashBlade but not FlashArray. I have checked the internet for the differences between the two but cannot find any. Please advise on any info regarding the differences...

Discovery of Active Directory Domain Controllers

For Discovery of Active Directory Domain Controllers, what level of access does the credential have? Does this have to be a domain Admin access? What happens if the security does not allow providing the Admin Access to SNOW?

Doanna by Giga Contributor
  • 5384 Views
  • 3 replies
  • 7 helpfuls

Resolved! Authentciation failed during clone request

Hello All, I have successfully cloned our dev instance from production instance.When am trying to clone our test environment am getting error like authentication failed.But user name and password is correct and also I have admin access in test enviro...

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salu by Mega Guru
  • 8514 Views
  • 10 replies
  • 4 helpfuls

Resolved! MIDUserConnectivity - MID Server User Issue

Hello community,I would like to ask if you have more information regarding the following message:*in Mid Server - > Server Issues table*User USERNAME with mid_server role not associated with a MID Server.  No login attempts within reporting period.I'...

justx by Giga Expert
  • 22462 Views
  • 10 replies
  • 7 helpfuls

AWS discovery is not discovering any VM's

Hello, AWS discovery is not discovering any VM's. I did apply workaround mentioned for PRB1396922 but dint help. What could be the reason. PS I am suing this option to discover the VM's

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Nik Amy by Tera Contributor
  • 5461 Views
  • 6 replies
  • 0 helpfuls

MID Server logs and purging

Hi All, I am requested to clear the dump logs off the Mid servers which are causing critical out of space issues. May I get some information on which is the appropriate place to look for the logs. Is it stored anywhere else than the 'Logs' on the Mid...

Raji10 by Tera Contributor
  • 6702 Views
  • 4 replies
  • 2 helpfuls

Discovery not able to discover cisco-ucs device.

Dear All, We have a requirement of configuring  discovery for Cisco ucs devices. Below are the steps which I have followed: 1. Created  an account in cisco ucs application and provided him read only access. 2. Created SSH credentials using above crea...

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Geet Rana by Giga Contributor
  • 3808 Views
  • 4 replies
  • 4 helpfuls