Submit cancelled due to script error.

saranya7 · ‎06-27-2014

Hi all,

Users are unable to update the catalog task due to "Submit cancelled due to script error. Please contact your system administrator" error. This error is thrown for few catalog items and system is not allowing to update the catalog task after insertion. Please give me some pointer on why this error is thrown?

Thanks in Advance.

solutioningnow · ‎06-27-2014

Hi Saranya,

I have also faced similar issue many times, to solve the issue generally I open the same page in Mozilla and check the error console. We get this type of error when some client script throws errors.

Please mark answer as correct/helpful, if it was helpful

Regards,

Solutioner

Enhance Knowledge NOW@ www.solutioningnow.com

http://www.solutioningnow.com/

View solution in original post

Rashmi Hirani · ‎07-23-2019

PRB666108 - The error: "Submit canceled due to a script error - please contact system administrator" occurs when updating a record opened from a form search.

Please check the above PRB for more details on this issue.

Also the below KB article :

https://hi.service-now.com/kb_view.do?sysparm_article=KB0725857