Hello everyone, I need to create a 2-hour maintenance window that generates an incident or alert when an agent is shut down. I am testing this on my production instance and I am unable to associate the existing agent with the newly created maintenanc...
Hi, I want to implement Pure Storage FlashBlade discovery.Please guide step by step.I have already gone thr' below prod document, but not able to undertsand credential configuration .Pure Storage FlashBlade discovery (servicenow.com) Please help Than...
We currently have a need to use our AWS tags to populate CMDB attributes for corresponding CI's. I've looked at many ways to do this. But I am wondering if anyone has done this? And what was the best way they found.
We are utilizing Discovery to populate a portion of our CMDB. During the Discovery process, Stale CI Remediation Tasks and Duplicate Remediation Tasks are being created. My question is two-fold: 1. How are these tasks being created? I should note t...
Hi, Need help on an error I am seeing on a. service map. Please help and advise.. Thanks,Sonia
Hi, I am looking at integrating Azure Monitor and Azure Log Analytics into ServiceNow ITOM Health.I noticed that 2 main integrations are available:1) ServiceNow Event Management and Azure Monitor Integration (From Microsoft)2) Azure Monitor integrati...
Hi ServiceNow techies, Can u please explain me what is gsft submit() function and it's purpose?? Thanks & RegardsHARISH
Hey everyone, I've successfully set up Active Directory integration with our ServiceNow instance. Testing the connection on ServiceNow shows "Connected successfully". When I browse and filter with the Distinguished Name, it displays the objects as ex...
Hi,We have vCenter Discovery running in our subProduction envs, vCenter credentials seem to be good and we are are successfully querying vCenter. There seems to be a hiccup with VMs that get deleted in so far as the VM Instance table is reflecting t...
Dear Community, Good day to all. I have Data source connected to Transform Map which will insert data into the actual table and Transform map is working as expected. Now, I have requirement to import data file(excel) from Mid Server directly to the D...
We would like to setup discovery to scan for WYSE terminals. Can someone recommend if there is any documentation around WYSE terminals on how to scan them & which class they will be stored etc ? Thanks, Raj
Hi All, I need to stop discovering running processes, network adapters and disks associated with computers while discovering. I tried creating a new behaviour but for windows, the horizontal probe runs the whole library to fetch installed software, ...
Hi,Is there a way to discover Cisco VOIP devices using SNMP V3? I've done the below so far:1. Created a child class under Netgear and it's corresponding Classifier.2. Tested SNMP V3 credential successfully.3. Able to get OID's during test discovery u...
Hi All, Is there an option to capture activity logs every time an "assignment group" or "assigned to"changes on the Alert table (em_alert)? I noticed there are no comments field available for the alert table, and we often work on few alerts from the ...