Hi, Is it possible to define a couple of mandatory fields within the Computer table (cmdb_ci_computer) to manage our laptops and desktops. What is the best way to do this without cascading these mandatory fields onto the extended tables like Serve...
Hello Everyone. I have use case as below We have integrated the PRTG monitoring tool with event management and the flow is going as events----> alerts----> and incident creation. Now we want to disable the incident creation i.e. alert management rule...
We are trying to scan the devices in the VPN region (WFH users) using the ServiceNow Discovery application. On day 1 most of the devices are discovered from the VPN region and on day 2 the same devices on that VPN range are not discovered and show an...
We have two fields: assignTo and delegate_user. If you assign the assignTo field, any delegate users will automatically appear in the field.ways to solve with a script consist of thanks Mustafeez
The compliant and non-compliant CI counts aren't consistently being updated in the Tag Policy Run table. It seems the Update Compliance Count business rule (https://someinstance.service-now.com/now/nav/ui/classic/params/target/sys_script.do%3Fsys_id%...
Hi, Currently i am stuck with my MID servers status are Down. When i try to open the logs i got this error.Can someone guide what i am missing here. Apparently the port 80 is open and 443. "2/23/21 09:27:06 (004) StartupSequencer WARNING *** WARNING ...
Hi folks,How can i calculate the subnet for IP - 10.113.36.46 ?
Hi All, I have created new field called " Support model " in hardware table (cmdb_ci_hardware) and also, I have created the new role called " u_cmdb_ci_manager " users having " u_cmdb_ci_manager " role " Support model " field should be editable. The ...
Hi allI'm wondering if some of you are also experiencing Error 500 (Internal Server Error) in your AWS CloudWatch, when integrating with ServiceNow Event Management. I have feeling it could be one of two things, perhaps the payload is too big (exceed...
Hi Team, I'm trying to do Terraform Discovery in CPG, but getting below error. I have verified that the credentials are correct. Is this know issue? IPaaSActionProbe | Error context: 3af65d80d37011103c0fbf829e9bbf69: Received plan from instance has e...
Hi,I have created a few PowerShell activities using the Activity Designer and they are working well. I have an output configured to send executionResult.errorMessages to a variable called activityOutput.errorMessages using direct parsing. In my workf...
Hi, While discovering AIX servers, we've had an interesting observation. When we review the History for many of our AIX servers (Particularly those that have multiple DNS hostnames tied to the same IP address by design), we observe that the Name valu...
Hi! Our organization has a wish to use CMDB to create an overview over integration/data transfer in our organization. I'm aware of the possibility to use OOB CI relationship types like "Exchanges data with/Exchanges data with", "Exports to/Imports fr...
Hi everyone,I discovered the error immediately after performing discovery.When I finished running discovery, the results returned were 2 IPs detected is 10.2.2.1 and 10.2.2.2 and have same CI name is SR-01.However ,I checked on my system and found ou...
