Sybase Database Discovery

Steve6
Tera Expert

Hello,

I have executed a couple of quick discoveries against one of our Linux Servers which contains a Sybase Database. Unfortunately, the database is not discovered. In fact, none of the Sybase Databases have been discovered on any of the Linux Servers in our infrastructure. I have reviewed the OOTB Sybase discovery pattern in our Dev instance and it looks like it should pick up these databases. So, I'm reaching out to see if anyone can provide some guidance for discovering Sybase Databases.

Steve.

1 ACCEPTED SOLUTION

Rahul Priyadars
Giga Sage
Giga Sage

We faced similar issue because of wrong conditions in process classifier for Sybase. Refer this KB and update classifier accordingly.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0829203

we did this in 2021 when we faced the same issue

====================


Updated SYBASE Classification Condition
Removed AND Condition-parameter matches regex--> -[Dd]\s+ and added this as OR Condition. it discovered Sybase Instance hosted on server after the change

====================

Hope this helps

Regards RP

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3 REPLIES 3

Daniel Borkowi1
Mega Sage

Hi Steve,

 

check the condition in the Process Classifier for Sybase Database. Then evaluate if this condition is true for you Linux servers (typically the condition is based on some command strings). Maybe you have to adjust the condition.

https://<instance-name>.service-now.com/nav_to.do?uri=discovery_classy_proc.do?sys_id=d5e5efd793102200c7a7b67a357ffb7b

Hope that helps.

Greets Daniel

Rahul Priyadars
Giga Sage
Giga Sage

We faced similar issue because of wrong conditions in process classifier for Sybase. Refer this KB and update classifier accordingly.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0829203

we did this in 2021 when we faced the same issue

====================


Updated SYBASE Classification Condition
Removed AND Condition-parameter matches regex--> -[Dd]\s+ and added this as OR Condition. it discovered Sybase Instance hosted on server after the change

====================

Hope this helps

Regards RP

Steve6
Tera Expert

Thank you, Daniel and Rahul.  I appreciate your input.

Steve.