Resolved! SCCM vs Discovery? Do need to use both? can't discovery do what SCCM does?? Please explain with simple example
SCCM vs Discovery? Do need to use both? can't discovery do what SCCM does?? Please explain with simple example
Forum Posts
What is difference between Horizontal discovery and top-down discovery?
Need more clarification......
Separate MariaDB instances from mySQL instances in CMDB
Does anyone else out here separate MySQL database instances from MariaDB instances in the CMDB? Care to share any tips?The issue we're having is that we originally set it up to take the Maria path if the install directory contains the text 'mariadb' ...
How does ServiceNow cache and store data about pattern extensions?
I've been facing an issue when changes were applied to the pattern extension but during top-down discovery, the legacy version of the extension is using. Description: I've created an extension in the pattern that is used for the decryption connection...
Resolved! How can i bulk update the Status value to Retire for 10,000 + records in Net gear (cmdb_ci_ip_switch) and delete relationships of parent or child matching for the Cis?
Hello All, We are in process of Retiring 10,000+ records in Net gear (cmdb_ci_ip_switch) and also delete all relationships if the CI name is matching as parent or child. Any inputs with best practices if anyone worked on similar case to the above pr...
Resolved! Send to Event Creator - Setting is Disabled
Where do i go to fix this? I dont see check box in notification to enable.
How to get Last logon user and last login time of a CI in CMDB form
Greetings, I need to two new field in the CMDB server form. One needs to be the "last logon user in a CI" and the other one is "last login time in a CI" Is there a way to get this information? I would really appreciate if someone can help me with thi...
Deactivate the "Change to operational status" Business Rule?
SituationWe are trying to build on the Common Services Data Model (CSDM) by creating a Business Application (BA) that depends on three Application Services (BA-Dev, BA-Model, BA-Prod). However, the operational status of the application service canno...
Different between alive and active host
From Credential-less host Discovery, it mentioned that "the Shazzam probe scans a host that is alive but not active". How to define alive and active? What is the different between alive and active? https://docs.servicenow.com/bundle/newyork-it-operat...
How to clear logs in Mid server
Hi All, I'm very to new to Discovery/Mid server.Can anyone let me know how to cleanup the logs as logs are taking lots of space on mid server? I'm very new to ITOM and I don't have any idea on this.Could anyone help me on this? Thanks in advance.
Missing Workflow Contexts
While troubleshooting an issue in regards to a requested item workflow skipping an activity/approval when it shouldn't have, I noticed that there are MANY requested items are missing the workflow context. There doesn't seem to be a pattern as far as...
Resolved! Kingston Discovery - How is triggered the pattern"Active Directory Domain Controller On Windows"
Hello, I'm trying to discover AD services or AD Domain Controller but it is failing How is triggered the pattern? I don't see any Classifier related to that at first glance. I also listed discovery_classifier_probe table and found no horizontal patte...
Resolved! Discovery setting CIs as Absent. What's the process behind?
I need to understand if as part of the OOTB Discovery process when a CI that was previously discovered does not get discovered again the system changes the status to "Absent" Is that something done OOTB or I might need to create my own logic for ge...
Resolved! Has anyone discovered and mapped an FTP server connection from WebSphere or Apache server?
We have a Windows FTP server which has an FTP service (ftpsvc) running but doesn't listen on any port until activated by SVCHOST -k ftpsvc.Service Mapping sees the port attached to SVCHOST and creates a generic application with the svchost.exe name.T...
Service Mapping License
Hi, I have a general question about service mapping licenses. Currently how a service mapping is licensed ? per entry point or per service or per node -Giri
