Hello everyone,Been working with SN discovery now for about 3 months, so complete newbie here. In our discovery schedules we have locations set. Our expectation is that this location will be carried over to the CI's when they are discovered. Ho...
I am trying to make use of the "Location" field in a Discovery Schedule to set the "Location" of any discovered CI. It seems to work for some but not others.Is there documentation somewhere on this feature? I haven't tripped over any yet.cheers,robin...
Hi Experts,We are trying to integrate solarwinds with Servicenow using Event management module (OOB Connector). It is being noticed that certain custom attributes from Solarwinds are missing in Servicenow when connector is used.Any advise where can I...
Should AIX LPARs be considered as Virtual servers? If so, it doesn't seem that Business rule 'Virtual Computer Check' set "is virtual" attribute properly for AIX? If not, what are criteria SN is using to determine if an AIX server is virtual or physi...
How do you prevent a User from Approving Own Request (i.e. requested_for = Approver).
Hello AllI have setup Active Directory integration with Service-Now instance. On the Service Now instance when I test the connection it shows as "Connected successfully". And when I "browse" and filter with the Distinguished Name it shows the objects...
Hi Experts, Good Morning ! Could someone please let me know if we need to provide credentials for each and every device which we need to discover under Discover ---> credentials ? Suppose an organization has 50 desktops which we need to discover then...
Hi All, I am getting identification Engine Error for few nodes in one application where other node has been identified as the same CI for which i am getting identification error. Error Msg goes like this: Identification Engine error: null. Stacktra...
How do I create a discovery schedule for business services which have entry points defined? I do not want to run horizontal host or application discovery but the top-down discovery of service mapping.Currently the only option I see is to reuse the sc...
type of errors & how to resolve in discovery
Hi Guys, I can see there is default Notification and events available already. I have just put my email id and observe that i got the email when MID server was down but not when it is up, however I put both the condition in Notification. 1st que...
Greetings!While running our discovery scans, we were able to discovery about 60% of the Printers in the environment (CMDB_CI_PRINTER). We also noticed that under "CMDB_CI_PRINT_QUEUE" all the "Printers" maintained by the Infrastructure team are liste...
Hi,Need help,I am able to discover MSSQL,Oracle,MYSQL,PostgreSQL & MongoDB ,Database Instances.I am able to discover MSSQL database catalogs'Is it possible to Discover Oracle,MYSQL,PostgreSQL & MongoDB database catalogs?If yes what are the pre-requ...
we need your advice on best way to decomission main asset classes and children from CMDB. Seervicenow provides a mechanism to remove (delete) an asset (for example a server) and all it's children. what we want to do is to mark that device AND all...
Hi ServiceNow Developers, In jelly script how do I display the value of a variable? For instance in javascript I can use alert in a client script or gs.log in business rule or script include. I am currently debugging jelly script code and would like...