Tag Governance Key Value policy shows non compliant even if the value is present

SaiSindhuS
Tera Contributor

Hi Team,
I have below Tag Governance  Key value policy for checking key support_group 

SaiSindhuS_0-1715564042563.png
How can i check what is the value coming into support_group  when running audit . I wanted to check why some of the records shows as non-complaint even if the support_group value is present in the list of tag values.

Thanks

@Ram Devanathan1 

 

1 ACCEPTED SOLUTION

Ram Devanathan1
ServiceNow Employee
ServiceNow Employee

I am not sure why it would fail - check if there's a case mismatch by any chance..

 

also  a side note for improvement - i see you are creating a separate string list values and then pushing into tagValues - you can directly push into tagValues instead.

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2 REPLIES 2

Ram Devanathan1
ServiceNow Employee
ServiceNow Employee

I am not sure why it would fail - check if there's a case mismatch by any chance..

 

also  a side note for improvement - i see you are creating a separate string list values and then pushing into tagValues - you can directly push into tagValues instead.

SaiSindhuS
Tera Contributor

Thanks Ram. It's a case mismatch.