Hello,
I am working on a tag remediation from a policy that looks for the Key as being a specific key. Currently there are variations like app, appname, application, appl etc that all mean the same thing with various values. Is there a way to create the remediation to transform those names to a standard like "application" and preserve the key name. Anytime I do, it creates a key with a blank value.
I understand this is just fixing the problem in servicenow without the ITOM Governance piece but I am trying to just work through this in my PDI to see what the possibilities are and the documentation and training are lacking. There are lots of examples of creating a static tag and value but nothing to script logic for someone that has roughly 20mil possible tags and just wants to update the key names.
I am starting to think field normalization is the best option, or just creating my own flow.
