Transfer Events (em_event) data between Servicenow instances

Saurabh Bombale
Tera Contributor

I'm working on an Integration where I need to transfer (copy) the events data present in em_event table from one Servicenow instance to other Servicenow instance. Can someone guide me how on to achieve this ? I don't want to use update set or export xml option. Is it possible to achieve this using REST API or any custom Servicenow spoke in flow designer ? Please provide detail steps or explanation. I want this specifically to transfer the events data only.

Any help is appreciated. 

Thank you.

5 REPLIES 5

Hi Richard, 

     I will tell you the scenario. We are using Agent Client Collector (ACC). ACC runs the checks based on scheduled policies and generate events which will be send to servicenow. We don't want ACC to update CMDB at all. So for this reason we are using a remote instance to get events from ACC and sending those events over to pre-prod environments like dev and beta where further processing on events will happen and remediation should occur there. We want ACC to run commands on host via ACC spoke actions. But roadblock is we cannot update CMDB.