We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

UI Action not working as expected.

Sattimsetti raj
Tera Contributor

Hi All,

 

We have UI Action called "confirm" to be visible users having problem_coordinator. Please find attached screenshot, but here users who are not having this role were able to see button.

 

How can I find the issue why users without this role were also to see the button. 

1 ACCEPTED SOLUTION

Sumanth16
Mega Patron

Hi @Sattimsetti raj ,

 

Please add anyone of condition in UI action condition:

 

gs.getUser().getRoles().indexOf('problem_coordinator') >= 0 

 

(or)

 

gs.hasRole('problem_coordinator');

 

If I could help you with your Query then, please hit the Thumb Icon and mark it as Correct !!

 

Thanks & Regards,

Sumanth Meda

 

 

View solution in original post

1 REPLY 1

Sumanth16
Mega Patron

Hi @Sattimsetti raj ,

 

Please add anyone of condition in UI action condition:

 

gs.getUser().getRoles().indexOf('problem_coordinator') >= 0 

 

(or)

 

gs.hasRole('problem_coordinator');

 

If I could help you with your Query then, please hit the Thumb Icon and mark it as Correct !!

 

Thanks & Regards,

Sumanth Meda